Hi, I’m
Dyana Gutierrez-Olivares
San Diego, California,CA
Summary
Dynamic and results-oriented professional with a proven track record at March And Ash, enhancing customer satisfaction and streamlining operations. Excelled in customer service and organization, significantly improving the reception area's efficiency. Skilled in inventory control and time management, consistently delivering on punctuality and reliability. Demonstrates a strong ability to foster positive relationships and manage tasks effectively.
Overview
6
years of professional experience
1
Certification
Work History
March And Ash
Receptionist
02.2022 - Current
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance..
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Organized, maintained and updated information in computer databases.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed all tasks in compliance with company policies and procedures.
Walmart
Electronics Sales Associate
08.2018 - 05.2021
Job overview
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Effectively managed time across multiple responsibilities including assisting clients on the sales floor, processing transactions at the register, organizing merchandise displays, or maintaining product inventory records as needed throughout each shift.
- Processed transactions efficiently at the point of sale, ensuring accuracy in handling cash and credit payments along with issuing receipts or refunds when necessary.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Bellus AcademyEl Cajon, CA
from Esthetics
02.2022
Southwest High SchoolSan Diego, CA
High School Diploma
06.2018
Skills
- Customer Service
- Time Management
- Organization skills
- Inventory Control
- Punctual and Reliable
Certification
- Licensed Esthetician - From January 31, 2024 to January 31, 2026
Languages
English
Advanced (C1)
Spanish
Advanced (C1)
Timeline
Receptionist
March And Ash
02.2022 - Current
Electronics Sales Associate
Walmart
08.2018 - 05.2021
Bellus Academy
from Esthetics
Southwest High School
High School Diploma
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