Dyana Gutierrez-Olivares

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance..
• Kept reception area clean and neat to give visitors positive first impression.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Organized, maintained and updated information in computer databases.
• Developed strong working relationships with team members, fostering a positive work environment.
• Completed all tasks in compliance with company policies and procedures.

• Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
• Effectively managed time across multiple responsibilities including assisting clients on the sales floor, processing transactions at the register, organizing merchandise displays, or maintaining product inventory records as needed throughout each shift.
• Processed transactions efficiently at the point of sale, ensuring accuracy in handling cash and credit payments along with issuing receipts or refunds when necessary.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.

Bellus Academy Advance Program

- Advanced Clinical Training: Completed 300+ hours of specialized instruction beyond fundamental requirements, focusing on luxury spa techniques.

- Technical Proficiency: Hands-on experience with micro-channeling, dermaplaning, hydra-dermabrasion, and advanced chemical peel.

- Specializes Modalities: Trained in Oncology Esthetics, Lymphatic drainage, and LED light therapy.

- Certification: CBD Wellness Training Certification, Chemical Peel Certification, Eyelash extensions Certification, Brown Design Certification.