Dyanara RAMIREZ
Las Vegas,NV
Summary
Undergraduate psychology student seeking professional growth within the legal field with plans to attend law school. Experienced in bilingual English-Spanish legal support for immigration, personal injury, and workers’ compensation matters. Performs client intake, case evaluation, and document preparation in high-volume environments. Delivers accurate translation, organized case file maintenance, and consistent attorney support.
Overview
2
2
years of professional experience
Work History
In-House Intake Specialist
Shook & Stone
2025.07 - Current
- Conducts intake evaluations for prospective personal injury and workers' compensation clients, collecting case facts, documentation, and relevant background details.
- Reviews prospective matters to highlight case strengths and identify issues needing attorney review based on firm criteria.
- Communicates with prospective and newly retained clients with patience, empathy, discretion, and professionalism.
- Shares accurate case details with attorneys and coordinated with legal teams on prospective client matters.
- Provides consistent follow-up with prospective clients and coordinated collection of supporting documentation.
- Facilitates communication between Spanish and English speakers to ensure clear understanding during attorney consultations.
- Creates initial client files and educated newly retained clients on early stages of PI and WC legal process.
- Manages incoming correspondence from partners, referring firms, attorneys, and prospective clients.
- Coordinates with external medical providers to ensure continuity of care and support client needs.
Receptionist & Intake Specialist
Eric Palacios & Associates
2025.01 - 2025.06
- Opened first-party (1P) and third-party (3P) insurance claims, confirming liability with third-party carriers to facilitate timely claims processing.
- Communicated with medical providers regarding treatment updates, balances, and pending referrals.
- Ordered and tracked medical records, billing statements, hospital and ambulance records, and police reports.
- Prepared welcome letters, letters of representation, and HIPAA authorization documents.
- Tracked incoming and outgoing checks, facilitating accurate order distribution for efficient financial management.
- Collaborated with case managers and attorneys, ensuring accurate documentation of mail, fax, and case-related materials to support case progress.
Receptionist / Legal Assistant
Kassamanian Kodchain & Associates
2024.05 - 2025.01
- Assisted attorneys and paralegals in immigration case preparation, legal research, client communication, and administrative case management to ensure efficient workflow.
- Prepared Form I-765 employment authorization applications and conducted client meetings to verify information before submission.
- Researched country conditions for immigration trial preparation, along with background research on criminal records, DUIs, and traffic violations to support case strategies.
- Communicated with clients and individuals in ICE detention facilities, and gathered sensitive case information with discretion.
- Managed attorney calendars, scheduling consultations, meetings, travel, court hearings, and deadlines to optimize time management.
- Managed recurring client payments and maintained accurate physical and electronic case files.
- Provided Spanish-English interpretation during attorney consultations and accurately translated client contracts.
Education
Bachelor of Arts - Psychology
University of Nevada, Las Vegas (UNLV)
2026-09
Associate of Arts -
College of Southern Nevada
North Las Vegas, NV2025-05
Skills
- Client intake management
- Personal injury law
- Nevada workers' compensation
- Bilingual English/Spanish
- Document preparation
- Legal research
- Case analysis
- Records management
- File organization
- Client management
- Attorney support
- Immigration services
Timeline
In-House Intake Specialist
Shook & Stone
2025.07 - Current
Receptionist & Intake Specialist
Eric Palacios & Associates
2025.01 - 2025.06
Receptionist / Legal Assistant
Kassamanian Kodchain & Associates
2024.05 - 2025.01
Bachelor of Arts - Psychology
University of Nevada, Las Vegas (UNLV)
Associate of Arts -
College of Southern Nevada