Summary
Overview
Work History
Education
Skills
Timeline
Server

D'Yani Blackburn

Houston,TX

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Server

Saltgrass Steakhouse
08.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.


Server

Cracker Barrell
07.2021 - 07.2023
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Master of Science - Forensic Psychology

Capella University
06-2026

Bachelor of Arts - Psychology

Texas State University
San Marcos, TX
06-2021

High School Diploma -

Elsik High School
Houston, TX
05-2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Sales expertise
  • Reliability
  • Multitasking
  • Adaptable and flexible
  • Warm and friendly
  • Reliable and responsible
  • Team player

Timeline

Server

Saltgrass Steakhouse
08.2023 - Current

Server

Cracker Barrell
07.2021 - 07.2023

Master of Science - Forensic Psychology

Capella University

Bachelor of Arts - Psychology

Texas State University

High School Diploma -

Elsik High School
D'Yani Blackburn