Dylan Andrews
New Caney,TX
Summary
Dynamic manager with a proven history of boosting sales and customer satisfaction in the automobile and construction industries. Focused on leveraging leadership to streamline processes and optimize team performance, resulting in significant revenue increases and operational efficiency.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Outside Sales Representative
United Rentals
Conroe, TX
02.2024 - 10.2025
- Conducted on-site inspections to identify customer requirements and site conditions.
- Presented rental options matched to client specifications and budgets.
- Carried out sales plans to grow market presence in assigned territory.
- Negotiated pricing and finalized contracts to secure sales agreements.
- Scheduled sales calls with customers to discuss offerings. with customers and vendors.
- Worked with internal teams to coordinate timely equipment delivery and service.
- Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
- Provided product guidance and training for customers on equipment use.
Branch Manager
Enterprise Rent-A-Car
Livingston, Texas
03.2023 - 02.2024
- Directed branch daily operations to maintain customer satisfaction.
- Planned customer growth strategies that expanded sales and increased annual revenue.
- Addressed sales management and business operations issues, implementing solutions to streamline processes.
- Evaluated employee performance, developing tailored improvement plans to enhance team capabilities.
- Built strong customer relationships through courteous, professional service.
- Provided tailored product recommendations to enhance customer satisfaction.
- Applied sales strategies to strengthen promotion of service offerings.
Assistant Branch Manager
Enterprise Rent-A-Car
Kingwood, Texas
05.2022 - 02.2023
- Led and directed staff to enhance branch operations and ensure alignment with service standards.
- Supervised staff and reviewed performance to strengthen skills, meet daily objectives, and support advancement.
- Trained and supported new team members in line with branch service standards and objectives.
- Resolved customer concerns with management collaboration, contributing to improved customer satisfaction ratings.
- Resolved customer issues to maintain strong customer relationships.
- Facilitated weekly staff meetings to engage team members, address concerns, plan improvements, and monitor progress toward goals.
- Helped develop sales strategy to meet established sales objectives.
Management Assistant
Enterprise Rent-A-Car
Kingwood , TX
08.2021 - 04.2022
- Coordinated training and onboarding for new employees to enhance integration and productivity.
- Crafted and distributed team communications to foster collaboration and boost morale.
- Helped drive sales and customer service while assisting guests with rental and logistical needs.
- Maintained a solution-focused approach during complex issues to assist management and align with business objectives.
Insurance Agent
Equis Financial Group
Conroe, TX
04.2021 - 12.2022
- Educated clients on insurance products and coverage options to enhance decision-making.
- Built tailored insurance plans around client needs and preferences.
- Assisted clients with policy renewals and claims processing to ensure continuity of coverage.
- Completed risk reviews to identify suitable coverage levels.
- Worked with underwriters to support policy approvals and updates.
- Provided ongoing support to clients for policy changes and account updates to foster long-term relationships.
Inside Sales Representative/Operations
United Rentals
Humble, Texas
01.2018 - 04.2021
- Coordinated delivery logistics, supported equipment and merchandise sales, and processed orders for OSRs and managers.
- Acted as the primary contact for customer needs, providing timely support and resolving issues.
- Calculated costs and profit requirements for customer sales, following up post-sale to confirm satisfaction and address technical or service concerns.
- Managed logistical and financial details for all orders ensuring accuracy.
- Scheduled 2 trucks daily, including deliveries, pickups, and equipment exchanges.
Porter
Ferguson Truck Center
06.2016 - 08.2016
- Manually lifted and transported supplies, equipment, and heavy furniture using hand trucks, ensuring efficient workflow in operations.
- Assisted mechanics with truck repairs and maintenance, delivered and picked up repair units and trailers, and ensured cleanliness and organization of shop area.
- Identified facility repair needs and major maintenance concerns, escalating issues to management for timely resolution.
- Demonstrated commitment through impeccable attendance and quality performance.
- Worked part-time during summer at Texas A&M University
Server
Bubba Gump Shrimp Co
02.2015 - 07.2016
- Served customers for one year while attending classes at A&M. for a year while co-currently taking classes at A&M
- Utilized POS system for order placement, bill management, and resolution of customer complaints.
- Collaborated with the kitchen team to ensure timely order preparation and delivery, reducing customer service issues through meal verification.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Kept the register accurate through correct billing, payment processing and cash management practices.
Assistant Manager
Orange Leaf Frozen Yogurt
11.2015 - 05.2016
- Received recognition from senior management for contributions to store success through effective management of sales, employees, and operations.
- Developed organizational systems for inventory control, merchandising, financial reports, and schedules, enhancing operational efficiency.
- Assisted in managing daily operations and staff scheduling for a frozen yogurt shop.
- Trained new employees on customer service and store procedures effectively.
- Coordinated promotional events to enhance customer engagement and store visibility.
Manufacturer's Representative
Geda Usa
League City, TX
10.2025 - Current
- Generated sales by prospecting leads, cold calling, and negotiating favorable deals.
- Represented products at trade shows and connected with potential clients.
- Provided technical support to customers during the sales process and after purchase.
- Worked with engineering teams to align product specifications with client requirements.
- Worked with logistics teams to support timely product delivery to clients.
- Conducted market research to identify equipment trends and customer needs, informing product strategy.
- Analyzed customer preferences to understand their needs, and preferences to recommend specific product options.
Education
Bachelor of Science - Maritime Administration
Texas A&M University
Galveston12-2017
Skills
- Sales operations
- Sales analysis
- Client relations
- Market research
- Product training
- Sales logistics
- Order fulfillment
- Operations improvement
- Customer support
- Issue resolution
- Dispute management
Accomplishments
Most recent Accolades with Enterprise Rent-A-Car:
- #1 Branch Manager in Houston Group 06 March 2023
- #1 Branch Manager in Houston Group 06 April 2023
- #1 Branch Manager in Houston Region EE 2023
- Achieved Champions Honors as #1 Branch Manager In Houston Group 06 for Q3 2023.
Certification
CPR/First Aid Certified
Aerial Lift Operator Certified
Forklift Operator Certified
Timeline
Manufacturer's Representative
Geda Usa
10.2025 - Current
Outside Sales Representative
United Rentals
02.2024 - 10.2025
Branch Manager
Enterprise Rent-A-Car
03.2023 - 02.2024
Assistant Branch Manager
Enterprise Rent-A-Car
05.2022 - 02.2023
Management Assistant
Enterprise Rent-A-Car
08.2021 - 04.2022
Insurance Agent
Equis Financial Group
04.2021 - 12.2022
Inside Sales Representative/Operations
United Rentals
01.2018 - 04.2021
Porter
Ferguson Truck Center
06.2016 - 08.2016
Assistant Manager
Orange Leaf Frozen Yogurt
11.2015 - 05.2016
Server
Bubba Gump Shrimp Co
02.2015 - 07.2016
Bachelor of Science - Maritime Administration
Texas A&M University