DYLAN ARMBRUSTER
Hartland
Summary
Results driven professional with a strong background in sales, customer relationship management, and project coordination. Skilled at managing multiple accounts, solving problems, and collaborating with cross functional teams to deliver exceptional results. Seeking to leverage strong organizational, communication, and leadership skills in a Project Manager role.
Overview
14
14
years of professional experience
Work History
Sales Consultant
Alsco Uniforms
06.2025 - Current
- Developed customer relationships through regular follow-ups and personalized service.
- Collaborated with team members to optimize sales strategies and improve customer satisfaction.
- Trained new sales staff on product knowledge and effective sales techniques.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Performed cold calls to prospective customers to introduce company offerings.
Sales Associate
VAN HORN FORD
10.2024 - 05.2025
- Provided detailed information about vehicle features, trim levels, options and warranties.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
- Followed-up with customers after purchase to verify satisfaction level was met or exceeded expectations.
- Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
- Demonstrated strong communication skills when interacting with customers both in person and over the phone.
SALES ASSOCIATE
ACTION POWER SPORTS
01.2020 - 10.2024
- Completed Garage Composite training and have been up to date since day one
- Manage 40-60 follow-ups per day
- Worked with PSX CRM system
- Have averaged 23 units sold per month to date
- Work with parts and service on a daily basis to make sure every customer is taken care of
- Strive to be the best sales and customer service rep each and every day
- Managed inventory and maintained showroom organization.
SALES MANAGER
DOOR PROFESSIONALS
02.2019 - 12.2019
- Manage the growth of the company by responding to leads and meeting with builders/contractors for future projects
- Create quotes and estimates for customers
- Established successful partnerships with distributors, resellers, and other channel partners
- Oversaw customer service processes, resolving any issues that may impact client satisfaction or retention
MAINTENANCE MANAGER
COMPONENT ENGINEERING
12.2016 - 03.2019
- Resolved urgent maintenance issues promptly, minimizing downtime and potential damage
- Coordinated with contractors and vendors for specialized repairs or installations
- Established standard operating procedures for routine maintenance tasks
SERVICE APPRENTICE/SALES ENGINEER
ELLISON TECHNOLOGIES
04.2012 - 12.2016
- I trained with experienced DMG service engineers to gain as much knowledge about servicing their product
- I traveled to their factories over in Germany numerous times learning how the machines were made, and to get more in-depth training on how to service the machines
- In between classes in Chicago and Germany, I also traveled around the United States shadowing experienced service engineers
Education
DMG MORI APRENTICESHIP FACTORY TRAINING - FIELD SERVICE APPRENTICESHIP
DMG MORI
Hoffman Estates, IL03.2016
HIGH SCHOOL DIPLOMA -
ARROWHEAD HIGH SCHOOL
06.2010
Timeline
Sales Consultant
Alsco Uniforms
06.2025 - Current
Sales Associate
VAN HORN FORD
10.2024 - 05.2025
SALES ASSOCIATE
ACTION POWER SPORTS
01.2020 - 10.2024
SALES MANAGER
DOOR PROFESSIONALS
02.2019 - 12.2019
MAINTENANCE MANAGER
COMPONENT ENGINEERING
12.2016 - 03.2019
SERVICE APPRENTICE/SALES ENGINEER
ELLISON TECHNOLOGIES
04.2012 - 12.2016
DMG MORI APRENTICESHIP FACTORY TRAINING - FIELD SERVICE APPRENTICESHIP
DMG MORI
HIGH SCHOOL DIPLOMA -
ARROWHEAD HIGH SCHOOL