Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dylan Bailey

Boyertown,PA

Summary

Dynamic and results-driven professional with extensive experience at Starbucks, excelling in employee training and staff management. Proven track record in inventory control and delivering exceptional customer service. Recognized for motivating teams and enhancing operational efficiency, ensuring compliance with safety standards while achieving significant reductions in waste.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
Pottstown, PA
09.2022 - Current

Starbucks Lead

GIANT Food Stores (717) 367-1943
Gilbertsville, PA
05.2021 - 09.2022

- In charge of scheduling and training of all employees in Starbucks kiosk

- Recording all inventory and cutting down on shrink

- Delegating tasks to baristas and instilling good customer service skills in baristas

- Took part in interviews to search for ideal candidates

- Upholding Starbucks missions and values and Giants values when delivering exceptional customer service

Bakery Production Worker

Frecon Farms
Boyertown, PA
09.2018 - 05.2021
  • Eliminated waste by rotating stock and promptly replenishing products.
  • Checked deliveries in, verified invoices, and stocked products following sanitation standards.
  • Inspected products during baking process and preparation, keeping products stored at safe temperatures.
  • Iced, decorated, and packaged products for refrigerated cases.
  • Greeted customers, responded to questions, and offered product and decorating suggestions.
  • Inspected bakery products to determine compliance with quality standards, weight specifications, and presentation.
  • Organized and rotated stock in coolers and freezers.
  • Made creams, syrups, and sauces for cakes and pastries.
  • Kept clean and safe environment by adhering to federal, state, and local sanitation and safety requirements.
  • Worked cooperatively with coworkers to build strong bakery team.
  • Restocked and used supply items efficiently to eliminate waste and to contain costs

Education

Applied Business And Technology Solutions - Business

Arizona State University
Tempe

High School -

Pottsgrove High School
Pottstown, PA
06.2022

Skills

  • Employee training
  • Workplace safety
  • Staff management
  • Customer-oriented
  • Cash handling expertise
  • Staff motivation
  • Inventory control and record keeping
  • Operations management
  • Exceptional work ethic and drive for best results

Certification

- ServSafe Food Safety Certification

Timeline

Shift Supervisor

Starbucks
09.2022 - Current

Starbucks Lead

GIANT Food Stores (717) 367-1943
05.2021 - 09.2022

Bakery Production Worker

Frecon Farms
09.2018 - 05.2021

Applied Business And Technology Solutions - Business

Arizona State University

High School -

Pottsgrove High School