Dylan Bernier
Oceanside,CA
Summary
Dynamic professional with a proven track record in customer service and merchandise display setup, honed at Blaze Pizza and SDSU Housing. Skilled in agile development methodologies and efficient time management, consistently enhancing customer satisfaction and operational efficiency. Excelled in roles requiring first responder skills and a keen eye for detail, ensuring safety and high-quality service.
Overview
4
4
years of professional experience
Work History
Front End Associate
Blaze Pizza
05.2022 - 08.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Restocked and organized merchandise in front lanes.
- Listened to customer needs and desires to identify and recommend optimal products.
Front Desk Assistant
SDSU Housing
08.2021 - 05.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Lifeguard
YMCA
11.2018 - 03.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored safety of guests in and around swimming pool.
Education
Bachelor of Science - Computer Science
San Diego State University
San Diego, CA05-2024
Skills
- Order selection and preparation
- Merchandise display set up
- Merchandising and display assembly
- Retail transactions
- Customer Service
- Efficient time management
- Agile development methodologies
- Product restocking
Timeline
Front End Associate
Blaze Pizza
05.2022 - 08.2022
Front Desk Assistant
SDSU Housing
08.2021 - 05.2022
Lifeguard
YMCA
11.2018 - 03.2019
Bachelor of Science - Computer Science
San Diego State University