Dylan Bice
Miamisburg,OH
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Sales Associate
Five Below
05.2024 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Office Assistant
Miamisburg High School
08.2023 - 05.2024
- Delivered clerical support by handling range of routine and special requirements.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
Education
High School Diploma -
Miamisburg High School
Miamisburg, OH05.2024
Skills
- Inventory Control
- Client Account Management
- Product Sales
- Customer Needs Assessment
- Promotional support
- Product Recommendations
Timeline
Sales Associate
Five Below
05.2024 - Current
Office Assistant
Miamisburg High School
08.2023 - 05.2024
High School Diploma -
Miamisburg High School