Dylan Bishop
Plainfield,IL
Summary
Dedicated Pet Sitter with advanced knowledge of animal care and client relationship management. Well-versed in stringently following owner instructions for pet medication, dietary needs and daily care. Caring Pet Sitter brings experience in medication administration and basic animal care. Attentive and detail-oriented with passion for helping pet owners feel confident and at ease about pets' welfare while away.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Papa John's Pizza
Plainfield, United States
07.2021 - Current
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Logged hours, mileage and order-related activities with company's app to maintain detailed records.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
CEO
BreadwinnersCompany Inc
Plainfield, IL
02.2019 - Current
- Maintained working knowledge of company products, services and promotions.
- Educated and engaged customers through product demonstrations via video software.
- Met or exceeded sales goals and worked as team player in supporting other sales.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Displayed positive, professional, friendly and high-energy willingness to assist customers through video, chat or telephone interactions.
- Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
- Managed financial tracking, inventory coordination and social media marketing.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
Pet Sitter
Individual Clients
Lemont, IL
07.2018 - Current
- Exercised animals regularly with walks and rigorous play activities.
- Helped treat animal skin and eyes with ointments and other medications.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with pet owners via phone, email and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Coordinated schedules to optimize care for multiple pets and team members each day.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Met with clients to discuss cut and style preferences prior to caring for animals.
Delivery Driver
DoorDash
Plainfield, IL
03.2020 - 07.2021
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Logged hours, mileage and order-related activities with company's app to maintain detailed records.
- Coordinated work of team of drivers delivering across local area.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Stayed in open communication with existing customers to offer immediate access to new products.
Loss Prevention Specialist
Party City
Naperville, Illinois
09.2019 - 03.2020
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
No Degree - Business Administration
Illinois State University
Normal, ILHigh School Diploma -
South Plainfield High School
South Plainfield, IL05.2020
Skills
- Safe driver training
- Scheduling
- Species-specific temperament knowledge
- Client communication
- Pet care needs
- Attention to Detail
Timeline
Delivery Driver
Papa John's Pizza
07.2021 - Current
Delivery Driver
DoorDash
03.2020 - 07.2021
Loss Prevention Specialist
Party City
09.2019 - 03.2020
CEO
BreadwinnersCompany Inc
02.2019 - Current
Pet Sitter
Individual Clients
07.2018 - Current
No Degree - Business Administration
Illinois State University
High School Diploma -
South Plainfield High School