Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dylan Bohannon

Jacksonville,FL

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

5
5
years of professional experience

Work History

General Service Technician

Goodyear Tire And Service Center
05.2022 - Current
  • Investigated customer complaints to identify cause of malfunctions.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Changed oil and checked all other fluid and systems

Fast Lube Tech

Coggin Ford
12.2021 - 05.2022
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Worked alone or in team-based systems to complete up to [Number] oil changes each day.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.

Cashier

Pollo Tropical
03.2019 - 12.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned duties for various positions and provided backup at key times.
  • Tallied cash drawer at beginning and end of each work shift.
  • Addressed customer needs and made product recommendations to increase sales.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

Associate of Applied Science - Auto Mechanics

Florida State College At Jacksonville
Jacksonville FL
08.2024

Technical Certificate - Automotive Service Technician

Florida State College At Jacksonville
Jacksonville, FL
05.2023

Skills

  • Hand Tool Knowledge
  • Attention to Detail
  • Valid Driver's License
  • Preventive Maintenance
  • Customer Satisfaction
  • Vehicle Inspection and Maintenance
  • Service Ticket Accuracy
  • Oil Changes
  • Wheel Alignment
  • Safety Procedures Adherence

Accomplishments

I am a second degree black belt in TangSooDo, having trained for over 7 years.

Timeline

General Service Technician

Goodyear Tire And Service Center
05.2022 - Current

Fast Lube Tech

Coggin Ford
12.2021 - 05.2022

Cashier

Pollo Tropical
03.2019 - 12.2021

Associate of Applied Science - Auto Mechanics

Florida State College At Jacksonville

Technical Certificate - Automotive Service Technician

Florida State College At Jacksonville

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Dylan Bohannon