Dylan Campbell
Johnstown,CO
Summary
Dynamic professional with over 8 years of experience in the construction and leasing industry, recognized as an accomplished branch leader. Expertise includes work order management, P&L oversight, customer service excellence, sales strategies, and strict adherence to industry safety compliance. Proven ability to integrate operational efficiencies while ensuring full compliance with FMCSA standards and regulations in managing delivery drivers. Committed to driving team performance and enhancing customer satisfaction through innovative solutions and strategic leadership.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Class A CDL Driver
United Rentals
Henderson, CO
01.2025 - Current
- Operated Class A commercial vehicles for hauling Storage and Office Containers for my region transporting across multiple states.
- Contributed to team success by collaborating with dispatchers, warehouse staff, and other drivers to optimize performance.
- Ensured compliance with federal and state regulations, including hours of service and vehicle maintenance.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and reliability.
- Managed logistics effectively, optimizing routes for timely deliveries while minimizing fuel consumption.
Delivery Station Customer Service Associate
Amazon
2024 - 2025
- I work as a Sort Associate at the delivery station, handling the final sort before packages are loaded onto local delivery trucks.
- In recognition of my dedication to safety and my proactive contributions in generating safety ideas for both colleagues and myself, I was honored with the Champion Safety of the Month award for September.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Branch Manager
Willscot Mobile Mini
2020 - 2023
- I earned the distinction of being the company’s first employee to be promoted from a Class A CDL driver to a branch manager.
- I successfully managed a second location in Williston, North Dakota as a branch manager. I skillfully oversaw the team's operations on a hybrid remote basis while based in the Casper, Wyoming location.
- I effectively managed customer interactions from initial support to resolution, utilizing efficient communication channels, including direct customer engagement. I promptly addressed inquiries and skillfully resolved complaints, resulting in a 25% improvement in overall customer satisfaction.
- By implementing coordinated safety training and maintaining high standards for both new and existing employees, the branch consistently exceeded expectations and secured a top-ranking position year after year.
- Using a Capacity Planning Tool, I enhanced my skills in Excel and production monitoring to optimize the allocation of service technicians' work hours effectively.
- Streamlined accounting processes by handling purchase order creation and reconciliation, leading to a 15% boost in efficiency and faster order processing.
Class A CDL Driver, Mechanic
Willscot Mobile Mini
Casper, WY
2015 - 2020
- I delivered and picked up mobile office trailers, storage containers, and office containers providing complete customer service.
- Operated commercial vehicles safely across diverse routes, ensuring timely deliveries.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Provided excellent customer service during pickups and deliveries, fostering positive relationships with clients and colleagues.
Diesel Mechanic
North Park Transportation Co
Casper, Wyoming
2013 - 2015
- I worked diligently to build my experience, starting at the entry level by working on trailers and progressing to rebuilding diesel engines. I was then offered support to obtain my Commercial Driver's License, enabling me to test drive trucks and trailers to ensure the quality of repairs.
- Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
- Performed routine maintenance on fleet vehicles, enhancing longevity and safety standards.
- Utilized diagnostic tools to identify mechanical issues, reducing downtime significantly.
- Performed field repairs to assist broken-down trucks.
- Delivered and picked up customers' products.
Education
High School Diploma -
Natrona County High School
Casper, WyomingDiesel Power Technology Certificate - Diesel Mechanics
Casper College
Casper, WyomingSkills
- Customer engagement
- Team leadership
- Effective team collaboration
- Driven professional
- Experienced with capacity management tools
- Operational performance tracking
- Safety training and compliance
- Effective issue resolution
- Experience with Salesforce
- NPS analysis
- Class A CDL driving
- Sales and operations leadership
Certification
- HVAC Type 1 & 3 Recovery Esco Institute
- Commerical Drivers License-Class A
- United Rentals-Counterbalance Forklift Operator Training
- United Rentals-Decision Driving
- United Rentals-Hazard Communications
Timeline
Class A CDL Driver
United Rentals
01.2025 - Current
Delivery Station Customer Service Associate
Amazon
2024 - 2025
Branch Manager
Willscot Mobile Mini
2020 - 2023
Class A CDL Driver, Mechanic
Willscot Mobile Mini
2015 - 2020
Diesel Mechanic
North Park Transportation Co
2013 - 2015
High School Diploma -
Natrona County High School
Diesel Power Technology Certificate - Diesel Mechanics
Casper College