Dylan Cypret
Springfield,MO
Summary
Accomplished leader with a proven track record at Revival Custom Painting LLC, enhancing operational efficiency and customer satisfaction. Expert in staff management and operations management, I have significantly increased productivity and fostered a team-oriented environment. Skilled in project management and employee motivation, my strategic approach has driven substantial business growth.
Overview
6
6
years of professional experience
Work History
Supervisor
High Peaks Painting LLC
Bartlett, NH
07.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
Owner
Revival Custom Painting LLC
Branson, MO
06.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Manager
Indian Point Zipline
Branson, MO
06.2018 - 06.2021
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Education
Diploma -
Branson High School
Branson, MOSkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Staff Development
- Operations Management
- Project Management
- Schedule development
Timeline
Supervisor
High Peaks Painting LLC
07.2024 - Current
Owner
Revival Custom Painting LLC
06.2021 - Current
Manager
Indian Point Zipline
06.2018 - 06.2021
Diploma -
Branson High School