Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Droesssler

Davenport

Summary

Dynamic Office Manager at DRJ Services Inc, adept at enhancing team productivity and streamlining operations. Proven expertise in customer service and office administration, with a strong focus on maintaining confidentiality and accurate financial records. Recognized for fostering a positive work environment and implementing effective organizational strategies.

Overview

6
6
years of professional experience

Work History

Office Manager

DRJ Services Inc
08.2023 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.

Court Monitor

Altitude Trampoline Park
09.2020 - 09.2020
  • Kept games moving by maintaining game rules and managing game conflicts.
  • Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
  • Enhanced court efficiency by efficiently organizing and managing case files.
  • Ensured accuracy in court recordkeeping by diligently reviewing and updating information as necessary.
  • Enforced gymnasium policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
  • Monitored treatment of victims with focus on safety.

Server

Ridgecrest Village
05.2019 - 09.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Arts - Liberal Arts And Sciences

Scott Community College
Davenport, IA
05-2022

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Bookkeeping
  • Document management
  • Staff hiring

Timeline

Office Manager

DRJ Services Inc
08.2023 - Current

Court Monitor

Altitude Trampoline Park
09.2020 - 09.2020

Server

Ridgecrest Village
05.2019 - 09.2019

Associate of Arts - Liberal Arts And Sciences

Scott Community College

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