Dylan Engelhardt
Oklahoma City
Summary
Dynamic and dedicated professional with a strong work ethic and great customer service skills honed at Flix Brewhouse. Proven ability to engage guests and maintain cleanliness standards while training new staff. Recognized for effectively managing high-pressure situations and ensuring quality control in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Server
Flix Brewhouse
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the theater area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep theaters and work areas clean.
Cashier
Wingstop
01.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Runner - Trainer
Flix Brewhouse Industries
01.2023 - 01.2024
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
- Ensured cleanliness of work areas, contributing to a well-maintained environment.
- Assisted with bussing tables and cleaning up spills.
- Assisted wait staff with timely food delivery and guest requests.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Trained new hired employees to do their jobs effectively and efficiently
Education
Business
Oklahoma City Community College
Oklahoma City, OKSkills
- Strong work ethic
- Customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Food running
- Team collaboration
- Quality control
- Table bussing
- Dining area maintenance
- Guest seating
Timeline
Server
Flix Brewhouse
11.2024 - Current
Cashier
Wingstop
01.2024 - 11.2024
Runner - Trainer
Flix Brewhouse Industries
01.2023 - 01.2024
Business
Oklahoma City Community College
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