Dylan Fenton
Victorville,CA
Summary
United States Army veteran, who is passionate for customer service, seeking a full-time career opportunity with a reputable company. Skilled in resolving complex problems with empathy and efficiency. Committed to exceeding expectations and making a meaningful impact through exceptional performance. Proven to work independently in a fast-paced, constantly changing environment.
Overview
12
12
years of professional experience
Work History
Customer Service Representative /Warehouse Associate
Daikin Comfort Technologies
03.2023 - Current
- Handled customer inquiries courteously and professionally, via phone, e-mail, and in person.
- Answered constant flow of customer calls with minimal wait times.
- Performed inventory control, such as counting, and stocking merchandise.
Community Service Officer
Riverside County Sheriff's Department
08.2022 - 03.2023
- Responded to various call types, logging details and accurately filing required reports for further action.
- Prepared accurate and thorough traffic collision reports.
- Assisted deputies by transporting prisoners from the sheriff's station to the county jail.
Delivery Driver /Warehouse Associate
Daikin Comfort Technologies
04.2021 - 08.2022
- Assembled orders and packed items for shipment while providing excellent customer service and placing the customers needs first.
- Confirmed accuracy, quality and quantity of materials received and listed on Bill of Lading's.
Customer Service Representative/Warehouse Associate
AC Pro
08.2019 - 04.2020
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Processed customer service orders promptly to increase customer satisfaction.
Operations Team Member III/Finishing Line Operator
Avery Dennison
05.2014 - 06.2017
- Operated high speed machinery to meet customers preferred specifications on all materials orders.
Multichannel Transmission Systems Operator
United States Army
11.2011 - 02.2014
- Assisted with the installation and operation of multi-channel line of sight communication.
Skills
- Managing Multiple Tasks
- Calm and Professional Under Pressure
- Ability to organize and prioritize
- Problem Solving
- Attention to Detail
- Adaptability
- Time- Management
- Communication
Timeline
Customer Service Representative /Warehouse Associate
Daikin Comfort Technologies
03.2023 - Current
Community Service Officer
Riverside County Sheriff's Department
08.2022 - 03.2023
Delivery Driver /Warehouse Associate
Daikin Comfort Technologies
04.2021 - 08.2022
Customer Service Representative/Warehouse Associate
AC Pro
08.2019 - 04.2020
Operations Team Member III/Finishing Line Operator
Avery Dennison
05.2014 - 06.2017
Multichannel Transmission Systems Operator
United States Army
11.2011 - 02.2014
Similar Profiles
Eric OrnelasEric Ornelas
Warehouse Associate at Daikin Comfort TechnologiesWarehouse Associate at Daikin Comfort Technologies
Auston GreenAuston Green
Senior Engineering Manager at Daikin Comfort TechnologiesSenior Engineering Manager at Daikin Comfort Technologies
Gustavo RojasGustavo Rojas
Commercial Panel Shop Assistant at Daikin Comfort Technologies Northeast(Formerly USGCommercial Panel Shop Assistant at Daikin Comfort Technologies Northeast(Formerly USG
Christopher WrightChristopher Wright
Technical Support Operator at Daikin Comfort Technologies. Inc.Technical Support Operator at Daikin Comfort Technologies. Inc.
Jovita GalangJovita Galang
Per Diem Registered Nurse at Providence Health ServicesPer Diem Registered Nurse at Providence Health Services