Dylan Ray Gambill
New Albany,IN
Summary
Compassionate funeral director skilled in emotional support, organizational skills, and attention to detail. Known for coordinating services effectively to assist grieving families while managing operational efficiencies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Funeral Director
Arch L. Heady & Son - Westport / Arch L. Heady & Son - Cralle
2025.04 - Current
- Conducting arrangement conferences with families to determine service preferences, such as burials, cremations, or celebrations of life
- Guiding families in selecting funeral merchandise, including caskets, urns, and vaults
- Coordinating all logistical details, including scheduling service times, arranging transport, and ordering flowers or catering
- Filing required legal documentation, including death certificates, burial permits, and cremation authorizations
- Providing emotional support to grieving families
Funeral Home Office Manager
Arch L. Heady at Resthaven
2022.11 - 2025.04
- Coordinating and overseeing scheduling of funeral services to avoid conflicts or understaffing
- Managing documentation (death certificates, insurance filing, and receipts)
- Handling billing (SpendSmart, PCards, and Check Issuance)
- Recording of funeral home inventory
- Cost evaluation for supplies to minimize overspending and maximize profit margin
- Providing administrative support to funeral directors, the location manager, and general manager
Administrative Assistant / Burial Coordinator
Resthaven Memorial Park
2022.01 - 2022.11
- Scheduling burials, working with our own funeral homes as well as outside funeral homes
- Scheduling appointments with families to sign burial paperwork and verify interment space
- Managing internment records and quality controlling burial paperwork
- Processing payments, handling correspondence, and maintaining accurate databases
Education
Bachelor of Science - Business Administration
University of Louisville
Louisville, KY2023-05
Associate of Applied Science - Funeral Service
Commonwealth Institute of Funeral Service
Houston, TX2024-12
Skills
- Licensed funeral director and embalmer
- Compassionate communication
- Financial tracking
- Attention to detail
- Organizational skills
- Analytical thinking
Certification
- CNP - Certified Notary Public
- CANA Certified Crematory Operator
- CANA Certified Natural Organic Reduction Operator
Timeline
Funeral Director
Arch L. Heady & Son - Westport / Arch L. Heady & Son - Cralle
2025.04 - Current
Funeral Home Office Manager
Arch L. Heady at Resthaven
2022.11 - 2025.04
Administrative Assistant / Burial Coordinator
Resthaven Memorial Park
2022.01 - 2022.11
Bachelor of Science - Business Administration
University of Louisville
Associate of Applied Science - Funeral Service
Commonwealth Institute of Funeral Service