Dylan Garcia

• Continued to increase my experience in sales and gained even more knowledge on providing great customer service. I got better at resolving customer’s problems and finding ways to provide them with something that will benefit them with their situation. Got better at driving sales and further realized that I work best in a performance-based environment where I am driven to unleash my maximum potential and develop my leadership skills

My sales position at AT&T taught me the invaluable art of sales.

• Generated new sales leads through cold calling and networking activities.
• Answered inquiries from prospective customers regarding features of products and services offered.
• Identified opportunities for cross-selling additional products and services.
• Researched competitors' products, prices, and sales techniques.
• Organized store by returning merchandise to proper areas and restocked displays.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Analyzed customer feedback to improve products and services.

• Learned fundamental principles of exceptional customer service and effective time management at a young age, fostering maturity and responsibility.