Customer Service Representative/Stocker
CVS Pharmacy
Southwick, MA
07.2022 - 12.2022
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Responded to customer requests for products, services and company information.
- Cross-trained and provided backup support for organizational leadership.
