Dylan Hancock
Edmond,OK
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Server
Abuelos
05.2023 - 01.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Host/Server Assistant
The Jones Assembly
01.2021 - 06.2022
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed iPad to fairly distribute tables to waiters and waitresses on shift.
- Cleaned tables upon completion of service and laid out new table setting.
- Made sure all servers needs are met: food running, tables bussed, etc.
- Always provided a welcoming smile upon guests' arrival.
Education
High School Diploma -
Deer Creek High School
05.2020
Skills
- Beverage Preparation
- Table Bussing
- Food Inspection
- Table Setting
- Food Running
- Food Delivery
- Order Management
- Safe Food Handling
- Guest Engagement
- Food Sales and Promotion
- Guest Seating
Timeline
Server
Abuelos
05.2023 - 01.2024
Host/Server Assistant
The Jones Assembly
01.2021 - 06.2022
High School Diploma -
Deer Creek High School