Summary
Overview
Work History
Education
Skills
Timeline
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Dylan Herout

Omaha,Nebraska

Summary

Motivated and detailed-oriented manager with hands-on experience in leading a team at a busy sandwich and soup restaurant. Skilled in implementing efficient processes, managing daily operations, and planning innovative solutions. Eager to apply strong organizational and leadership skills to a new role in the automotive repair industry.

Overview

2
2
years of professional experience

Work History

Manager

Firehouse Subs
Omaha, Nebraska
03.2023 - 10.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Assisted in the training of new employees.
  • Monitored employee performance and provided feedback on areas for improvement.
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Ensured that all safety protocols were followed at all times.
  • Responded to customer inquiries and complaints in a professional manner.
  • Managed store operations during absence of Store Manager or Assistant Manager.
  • Participated in weekly meetings with management team to discuss strategies and goals.
  • Handled cash register transactions accurately while providing excellent customer service.

Associate

Home Depot
Omaha, Nebraska
05.2023 - 08.2023
  • Assisted customers with selecting plants, flowers, and gardening supplies.
  • Cultivated and maintained garden displays throughout the store.
  • Provided advice to customers on how to care for their plants and gardens.
  • Organized merchandise shelves in the garden section of the store.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.

Education

High School Diploma -

Burke High School
Omaha, NE
05-2024

Some College (No Degree) - Undeclared

University of Nebraska At Omaha
Omaha, NE

Skills

  • Safety procedures
  • Staff management
  • Issue troubleshooting
  • Critical thinking
  • Time management
  • Attention to detail
  • Ability to work in physically demanding settings
  • Adaptable and flexible
  • Customer service skills
  • Ability to work in a team environment

Timeline

Associate

Home Depot
05.2023 - 08.2023

Manager

Firehouse Subs
03.2023 - 10.2024

High School Diploma -

Burke High School

Some College (No Degree) - Undeclared

University of Nebraska At Omaha

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Dylan Herout