Dylan Hunter
Moulton,AL
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Waffle House
Decatur, Alabama
06.2024 - Current
- Supervised staff during peak hours to ensure efficient service and customer satisfaction.
- Trained new employees on company policies and operational procedures.
- Monitored daily inventory levels and ordered necessary supplies for operations.
- Assisted in resolving customer complaints to enhance their dining experience.
- Provided personalized service to build relationships with customers.
Crew Leader
Packmasters llc
Decatur, AL
12.2019 - 07.2024
- Trained new crew members on equipment usage and operational procedures.
- Coordinated workflow among team members to optimize productivity and efficiency.
- Supervised daily operations and ensured team adherence to safety protocols.
- Managed multiple employees in various job tasks throughout phases of project completion.
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Established and maintained professional working relationships with employees.
Education
East Lawrence High
Trinity, ALSome College (No Degree) -
Alabama A&M University
Normal, ALSkills
- Employee training
- Operational procedures
- Inventory management
- Customer service
- Cash handling
- Revenue benchmarks
- Effective communication
- Negotiation
- Effective communication
- Negotiation
Timeline
Shift Supervisor
Waffle House
06.2024 - Current
Crew Leader
Packmasters llc
12.2019 - 07.2024
East Lawrence High
Some College (No Degree) -
Alabama A&M University