Dylan Jensen
Grimes,IOWA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Hyvee Aisles Online
Waukee, IOWA
08.2022 - 05.2023
- Tended to customer needs.
- Ensured timely and organized delivery of customer purchases into their cars.
- Transported and organized pallets efficiently
- Selected products requested by customers
- Assisted customers in locating items, answered questions about product features and prices.
- Maintained cleanliness standards throughout the store including mopping floors, washing windows, dusting shelves, and cleaning restrooms.
- Handled returns promptly and professionally while adhering to company policies.
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
Cashier
Home Depot
Urbandale, IOWA
05.2022 - 05.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Dallas Center-Grimes High School
Grimes, IA05-2023
Skills
- Payment Collection
- ID Verification
- Customer Service
- Payment Processing
- Cash Register Operation
- Cash Handling
- POS system operations
- Cleaning and sanitizing
- Order Taking
Timeline
Customer Service Representative
Hyvee Aisles Online
08.2022 - 05.2023
Cashier
Home Depot
05.2022 - 05.2023
High School Diploma -
Dallas Center-Grimes High School
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