Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning, creative thinking, and problem-solving skills to enhance team productivity and service quality. Strong emphasis on fostering a collaborative and adaptable workplace.
Work History
Assistant Manager
4 Years 7 Months
Sushi Confidential | 02.2022 - Current
Managed daily operations and staff coordination
Oversaw inventory management and supply ordering
Supported various departments to ensure smooth operations.
Artist Manager
5 Years 8 Months
Boulay Records | 01.2021 - Current
Coordinated project timelines and facilitated distribution logistics
Produced digital media to enhance brand communication and marketing efforts
Bartender
4 Months
Silos Craft Cocktail Bar | 08.2024 - 12.2024
Delivered specialized service
Trained new staff on cocktail preparation techniques and customer service standards.
Supervisor
8 Months
Erik's DeliCafe | 04.2021 - 12.2021
Managed staff and coordinated daily workflow to ensure smooth operations
Handled customer inquiries and resolved issues to enhance customer satisfaction
Trained and mentored team members on service standards and food safety protocols.