Dylan Knecht
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Organized, dependable, and safety-first oriented candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and learn new tasks to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Associate Seafood Team Leader
Whole Foods Market Inc
12.2018 - Current
- Monitor team performance and provide constructive feedback to increase productivity and maintain quality standards.
- Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
- Accountable for monitoring and achieving sales, purchasing, and labor targets.
- Establishes and maintains positive and productive vendor relationships.
- Communicates and maintains Team Member safety and security standards.
- Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Crew Chief
GT Surveyor Services Inc.
11.2016 - 01.2019
- Enforced safety precautions with crews working outdoors in various climates, rugged conditions and with heavy equipment.
- Documented all phases of field crew's work through in-depth reporting.
- Reviewed and checked survey, subdivision and parcel maps to verify compliance with laws.
- Guided field crews on proper survey methods and techniques.
Manager
Delizia Pizza
03.2013 - 12.2018
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Associate of Arts -
Palm Beach State College
Lake Worth, FL05.2015
Skills
- Daily Workflow Improvement
- Effective Customer Service
- Staff Training
- Resolving Conflicts
- Teamwork and Collaboration
- Safety Processes
- Coaching and Mentoring
- Complex Problem-Solving
- Proficient in Microsoft Office Suite
- Retain Information
Accomplishments
Awarded top performing department in the region for multiple quarters.
Awarded Rising Star.
Certification
ServSafe Food Manager Certification
Timeline
Associate Seafood Team Leader
Whole Foods Market Inc
12.2018 - Current
Crew Chief
GT Surveyor Services Inc.
11.2016 - 01.2019
Manager
Delizia Pizza
03.2013 - 12.2018
Associate of Arts -
Palm Beach State College