Dylan Koops
Houston,TX
Summary
Dedicated and dependable relationship-builder seeking full-time position that offers professional challenges utilizing interpersonal and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Sun & Ski Sports
2022.11 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Daycare Staff Member
Houston Bark Park And Daycare
2021.08 - 2021.10
- Facilitated outdoor playtime sessions
- Conducted daily health checks on dogs
Restaurant Waiter
Houston Improv
2020.07 - 2020.11
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Education
Bachelor of Arts - Anthropology
University of Houston
Houston, TX12.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Sun & Ski Sports
2022.11 - Current
Daycare Staff Member
Houston Bark Park And Daycare
2021.08 - 2021.10
Restaurant Waiter
Houston Improv
2020.07 - 2020.11
Bachelor of Arts - Anthropology
University of Houston
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