Summary
Overview
Work History
Education
Skills
Timeline
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Dylan Koops

Houston,TX

Summary

Dedicated and dependable relationship-builder seeking full-time position that offers professional challenges utilizing interpersonal and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Sales Associate

Sun & Ski Sports
11.2022 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Built relationships with customers to encourage repeat business.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Daycare Staff Member

Houston Bark Park And Daycare
08.2021 - 10.2021
  • Facilitated outdoor playtime sessions
  • Conducted daily health checks on dogs

Restaurant Waiter

Houston Improv
07.2020 - 11.2020


  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.

Education

Bachelor of Arts - Anthropology

University of Houston
Houston, TX
12.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Timeline

Sales Associate

Sun & Ski Sports
11.2022 - Current

Daycare Staff Member

Houston Bark Park And Daycare
08.2021 - 10.2021

Restaurant Waiter

Houston Improv
07.2020 - 11.2020

Bachelor of Arts - Anthropology

University of Houston

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Dylan Koops