Versatile Teller knowledgeable about checking, savings and investment fund accounts and transactions. Skilled in assisting customers with accounts, transfers and banking product needs. Brings excellent communication skills combined with open and upbeat nature.
Overview
7
7
years of professional experience
Work History
Universal Banker
Truist Bank
Greensboro / Eastern Shore, MD
01.2025 - Current
Process daily financial transactions including deposits, withdrawals, payments, and account servicing with strict adherence to internal controls and compliance standards.
Maintain accuracy in cash handling, balancing, and documentation within a regulated banking environment.
Assisted customers with financial inquiries, ensuring confidentiality and compliance with data protection standards.
Collaborated with branch leadership to address discrepancies and escalate issues, maintaining audit-ready procedures.
Exhibited professionalism and reliability in a precision-driven role, fostering customer trust and accountability.
Pool Technician
Bayside Pools
Kent Island, MD
04.2025 - 12.2025
Test, balance, and document water chemistry to ensure compliance with health and safety guidelines.
Maintain residential and commercial pools with attention to safety standards and operational consistency.
Communicate clearly with clients regarding maintenance needs, schedules, and service updates.
Exhibited reliability and independence while performing tasks in various field locations.
Teller
Queenstown Bank
Chester, MD
09.2024 - 01.2025
Processed transactions using banking systems, ensuring efficiency and accuracy.
Provided customer service during cash transactions, maintaining accurate records.
Ensured compliance with banking policies, procedures, and security requirements.
Assisted customers with account needs, upholding confidentiality and professionalism.
Team Member
Capriotti’s Sandwich Shop
Chester, MD
05.2020 - 12.2024
Coordinated catering orders to ensure timely and accurate delivery.
Streamlined daily operations through effective food preparation, inventory management, and customer service.
Ensured cleanliness and adherence to food safety standards in fast-paced environment.
Customer Service Associate
Wawa
Grasonville, MD
06.2019 - 02.2024
Processed cash transactions, prepared food, and delivered customer service in high-volume retail setting.
Addressed customer concerns professionally and collaborated with team members to enhance service.
Ensured accuracy and efficiency during peak business hours to support seamless operations.
Education
Bachelor of Science - Finance
University of Maryland Global Campus (UMGC)
Associate of Arts - Business Administration
Chesapeake College
Coursework Completed -
Towson University
Skills
Financial transactions & cash handling
Accuracy
Reconciliation
Documentation
Confidential information handling
Compliance-driven environments
Microsoft Office (Word, Excel, Outlook)
Customer service & professional communication
Problem resolution and escalation
Time management and reliability
Leadership Experience
Mission Trip Volunteer, Costa Rica, West Virginia, Participated in service projects supporting local communities, emphasizing teamwork, adaptability, and service-oriented values.
Team Captain, Travel Hockey, 2, Led teammates, promoted accountability, and supported team cohesion in a competitive environment.