Dylan Mahoney
Gainesville,GA
Summary
Dynamic leader with proven expertise in team leadership and decision-making, honed across roles from Assistant Manager at Bear Smoke to Project Lead. Excelled in enhancing store performance and project delivery by leveraging skills in customer service and problem-solving. Achieved significant improvements in team productivity and customer satisfaction, showcasing a blend of hard and soft skills.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Bear Smoke
11.2022 - 12.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Team Leader
Publix
08.2021 - 11.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Project Lead
Way To Go Merchandising
10.2020 - 08.2021
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
- Increased storage efficiency with strategic pallet stacking and goods placement.
Grocery Clerk
Publix
08.2018 - 10.2020
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Woodworker
Self-employed
08.2016 - 08.2018
- Consistently met deadlines while maintaining high standards of quality control for all finished products.
- Evaluated client feedback regularly implementing changes as needed to ensure continuous improvement in product quality and customer satisfaction.
- Developed innovative finishing techniques that enriched aesthetic appeal of wood products.
Education
High School Diploma -
West Forsyth Highschool
Cumming05-2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Multitasking
Languages
English
Native or Bilingual
Timeline
Assistant Manager
Bear Smoke
11.2022 - 12.2024
Team Leader
Publix
08.2021 - 11.2022
Project Lead
Way To Go Merchandising
10.2020 - 08.2021
Grocery Clerk
Publix
08.2018 - 10.2020
Woodworker
Self-employed
08.2016 - 08.2018
High School Diploma -
West Forsyth Highschool
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