Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic

Dylan Makovec

Buffalo,NY

Summary

Account Manager with 4+ years of experience retaining members and caring for clients. Hard-working professional, recognized by peers for effective communication and conflict-resolution skills.

Overview

5
5
years of professional experience

Work History

Category Solutions Representative

Ingram Micro
11.2021 - Current
  • Data Analysis - I track and manage leads from marketing, technical support, vendors, and industry research, report on customer metrics, and identify opportunities for growth in partner programs and various other products.
  • Solution Selling & Partner Enablement - works with customers individually to ensure they build complete solutions; helps customers with vendor resources, sales training, and technical guidance to t their business strategy. Responsible for 10 percent YOY growth across all Citrix business.
  • Business Development - I work with a vendor, Citrix, partners, and other resources to develop pro table sales and market shares of our vendor with the business development and sales teams and our reseller end users. I manage 946 Citrix partners totaling 112 million in yearly revenue. Relationship Management - I serve as the liaison to Ingram Micro for our vendor and help connect various value added services. I act

District Manager

ADP Payroll Services
06.2019 - 05.2021
  • Human Capital Management - Build and maintain productive relationships with both teammates and clients to generate revenue for the business.
  • Balance Team and Individual Goals - Effectively help less experienced teammates acclimate to the role without sacrificing my work.
  • B2B Sales - Developed sales opportunities through, cold calling, emailing, and in-person meetings. Exceeded 100% yearly quota.

Education

Bachelors of Arts in Psychology -

State University Of New York At Fredonia
Fredonia, NY
05.2019

Skills

  • Salesforce CRM Software
  • Data Analysis
  • SAP BI
  • Business growth and retention
  • Technical aptitude
  • Customer Relations

Affiliations

  • Vice President of National Alliance on Mental Illness, 02/2017, 12/2017
  • Philanthropic Coordinator for Sigma Phi Epsilon Fraternity, 02/2017, 05/2018

Timeline

Category Solutions Representative

Ingram Micro
11.2021 - Current

District Manager

ADP Payroll Services
06.2019 - 05.2021

Bachelors of Arts in Psychology -

State University Of New York At Fredonia

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Dylan Makovec