Real Estate
Dylan Martin
Jackson,Tennessee
Summary
Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement.
Overview
4
4
years of professional experience
Work History
Information Technology Specialist
Tennessee Army National Guard
11.2022 - Current
- Enhanced system performance by implementing and maintaining hardware and software upgrades.
- Streamlined IT processes for increased efficiency through the development of automated solutions.
- Reduced network downtime with proactive monitoring and troubleshooting.
- Ensured data security, implementing encryption measures and access controls for sensitive information.
- Trained end-users on new software applications, increasing productivity across departments.
Lot Attendant/ Cashier
The Home Depot Inc
05.2022 - Current
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Improved vehicle security by regularly monitoring and reporting any suspicious activity on the premises.
- Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
- Ensured safety of customers and colleagues by adhering to company guidelines and procedures when driving vehicles on the lot.
Phone Sales Associate
Eddie Gordon
04.2022 - 10.2022
- Exceeded monthly sales targets through persistent outreach and persuasive sales techniques.
- Maintained an organized call log system for efficient follow-ups on leads and callbacks.
- Provided exceptional customer service, resolving issues with empathy while maintaining a professional demeanor at all times.
Host
Outback Steakhouse
07.2020 - 08.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Associate of Science - Information Technology With A Focus of Networking
Purdue University
West Lafayette, IN09.2024
No Degree - Information Technology
Dixon Hall
Fort Eisenhower, GA01.2024
High School Diploma -
Crockett County High School
Alamo, TN05.2023
Skills
- Software Updates
- End-User Support
- Digital Marketing
- Network Configuration
- Task Prioritization
- Communication Skills
- Problem-Solving Skills
Accomplishments
- Completed Crockett County Youth Leadership, April 27, 2023
Interests
Self-motivated Entrepreneurship
Wholesaling
Financial Opportunity
Timeline
Information Technology Specialist
Tennessee Army National Guard
11.2022 - Current
Lot Attendant/ Cashier
The Home Depot Inc
05.2022 - Current
Phone Sales Associate
Eddie Gordon
04.2022 - 10.2022
Host
Outback Steakhouse
07.2020 - 08.2021
Associate of Science - Information Technology With A Focus of Networking
Purdue University
No Degree - Information Technology
Dixon Hall
High School Diploma -
Crockett County High School
Similar Profiles
Lillian Kelley FrasureLillian Kelley Frasure
Specialist (E-4) at Tennessee Army National GuardSpecialist (E-4) at Tennessee Army National Guard
Chelsea CarpenterChelsea Carpenter
Readiness NCO/Company Administrator at Tennessee Army National GuardReadiness NCO/Company Administrator at Tennessee Army National Guard
Roderick D MooreRoderick D Moore
Unit Detachment Readiness NCO at Tennessee ARMY National GuardUnit Detachment Readiness NCO at Tennessee ARMY National Guard