Dylan Matson
Rigby,ID
Summary
Detail-oriented and results-driven service manager and sales professional with diverse experience in automotive management, parts sales, B2B client development, and logistics. Adept at leading teams, optimizing operational efficiency, and building strong customer relationships. Proficient in Excel, data analysis, and account management.
Overview
7
7
years of professional experience
Work History
Mechanical Service Manager
Ron's Tire and Motorsport
07.2024 - Current
- - Lead daily operations in the auto service department, managing workflow and repair timelines.
- - Standardized vehicle inspection procedures to ensure safety and compliance.
- - Created accurate customer quotes and facilitated upselling of repairs, lift kits, tires, wheels, and other services.
- Parts Sales
Regional Sales Representative
Lithia Ford of Idaho Falls
04.2023 - 07.2024
- - Handled parts sales and customer service for retail and commercial clients.
- - Managed customer accounts, invoicing, and product recommendations.
- - Maintained inventory knowledge and supported accounting operations.
Inside Salesperson
Direct Automotive Distributing
08.2022 - 02.2023
- - Generated B2B sales across Idaho, Wyoming, and Utah.
- - Developed strong customer relationships and managed regional accounts.
- - Supported warehouse inventory processes and delivery coordination.
Installer Service Specialist
Hawk Pest Control
04.2022 - 07.2022
- - Performed inside and outside sales for pest control services.
- - Provided clerical and accounting support.
- - Delivered high-level customer service in a remote environment.
Online Grocery Pickup Associate
O'Reilly Auto Parts
02.2021 - 08.2021
- - Managed commercial accounts and delivery routes.
- - Coordinated inside and outside sales.
- - Provided responsive customer service to auto shops and clients.
Retail Salesperson / Delivery Driver
Walmart
05.2020 - 01.2021
- - Fulfilled customer grocery orders with attention to accuracy and timing.
- - Helped coordinate and manage team responsibilities during peak hours.
O'Reilly Auto Parts
08.2018 - 04.2020
- - Managed clerical accounting tasks under direct supervision of the store manager.
- - Delivered parts and supported retail customers with product selection.
Education
Skills
- Sales (Inside & Outside), B2B Sales & Account Management, Excel & Data Analysis, Inventory & Logistics, Cold Calling & Customer Retention, Commercial & Retail Parts Knowledge, Quote Preparation & Pricing, Leadership & Team Management
- Team leadership
- Multitasking and organization
- Problem-solving
- Schedule management
- Deadline driven
Timeline
Mechanical Service Manager
Ron's Tire and Motorsport
07.2024 - Current
Regional Sales Representative
Lithia Ford of Idaho Falls
04.2023 - 07.2024
Inside Salesperson
Direct Automotive Distributing
08.2022 - 02.2023
Installer Service Specialist
Hawk Pest Control
04.2022 - 07.2022
Online Grocery Pickup Associate
O'Reilly Auto Parts
02.2021 - 08.2021
Retail Salesperson / Delivery Driver
Walmart
05.2020 - 01.2021
O'Reilly Auto Parts
08.2018 - 04.2020
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