DYLAN MATTINGLY
Lake Saint Louis,MO
Summary
Results-driven Retail Leader with over a decade in high-volume store management, overseeing operations from $13M to $125M. Expertise in talent development, loss prevention, and inventory control while enhancing team performance and customer satisfaction. Skilled in leading diverse teams through change and driving profitability in both big-box and specialty retail environments.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Store Manager
Farm & Home Supply
10.2024 - Current
- Directed daily operations for a $13M volume store with over 60 associates.
- Monitored KPIs daily to ensure alignment with corporate goals and productivity targets.
- Streamlined team workflows to enhance labor efficiency and operational consistency.
- Launched new inventory processes that reduced overstock and improved item accuracy.
- Mentored department leads, raising customer service scores through engagement coaching.
- Implemented visual merchandising strategies to boost seasonal product conversion.
- Championed community outreach programs to increase brand visibility and foot traffic.
- Coordinated safety programs and audits to maintain compliant and secure operations.
Store Manager
TJX Maxx
02.2018 - 10.2024
- Managed $15M high-volume retail location with responsibility for 50+ team members.
- Increased comp sales through data-driven merchandising and customer experience focus.
- Executed strategic markdown and pricing initiatives to enhance profitability and turnover.
- Reduced turnover 20% by implementing training and recognition programs for associates.
- Directed store remodel and reset projects while maintaining operational excellence.
- Built succession pipelines by mentoring department managers into leadership roles.
- Maintained 99% shrink compliance and audit readiness through strict adherence to processes.
Store Lead
Walmart
05.2013 - 02.2018
- Managed daily operations for $125M store, leading a team of 110+ associates to ensure optimal performance.
- Led multi-department teams to exceed monthly sales and operational KPIs.
- Reduced shrink by implementing new theft prevention and asset protection systems.
- Supervised opening and closing procedures, maintaining high standards of execution.
- Developed training program for department supervisors on customer service and merchandise flow, enhancing team capabilities.
Education
B.S. -
University of Louisville
Louisville, KY 08.2012 - 05.2017
High School Diploma -
Southern High School
Skills
- Retail Management
- Store Operations
- Sales Optimization
- Inventory Control
- Loss Prevention
- Shrink Reduction
- Revenue Growth
- Strategic Planning
- KPI Monitoring
- Process Improvement
- Team Leadership
- Staff Training
- Customer Engagement
- Vendor Relations
- Visual Merchandising
Certifications And Equipment
- Forklift Operation
- Power Jack
- Scissor Lift
Timeline
Store Manager
Farm & Home Supply
10.2024 - Current
Store Manager
TJX Maxx
02.2018 - 10.2024
Store Lead
Walmart
05.2013 - 02.2018
B.S. -
University of Louisville
08.2012 - 05.2017
High School Diploma -
Southern High School