Dylan McCormick

• Product Specialist Key Roles:
• Tool Check-Ins & Check-Outs: Managing the inventory of tools used for installation or maintenance of NUPI PP-RCT Piping Systems.
  Ensuring tools are returned in good condition and recording their use for tracking purposes.
  Inspecting tools for any signs of damage or wear and coordinating maintenance or replacement.
  
• On-Site Training: Providing training to contractors and staff on the proper usage of NUPI PP-RCT tools and equipment.
  Demonstrating installation techniques, safety procedures, and the correct operation of the tools on-site.
• Contractor Certification for NUPI Tool Use: Administering and overseeing certification programs for contractors to ensure they meet the standards for using NUPI PP-RCT tools and products..
  Conducting assessments to verify that contractors understand the proper installation and maintenance procedures.
  Issuing certifications upon successful completion of the program.
  
• Sales Support: Assisting with the sales of NUPI PP-RCT piping systems and related tools for commercial applications.
  Providing technical assistance and highlighting the benefits and capabilities of NUPI systems.
• Tool Sales: Supporting the sales efforts for NUPI tools, ensuring customers have access to the correct equipment for their projects.
  Offering guidance on the most appropriate tools for specific tasks and ensuring tools meet the required specifications for NUPI PP-RCT piping systems.
  

• Hydroncis Design & Inside Sales Key Roles:
• Managing Radiant Project Requests and Design Workflow: Overseeing the submission of all residential & light commercial radiant heating project requests to ensure they are properly processed.
  Ensuring that all design jobs flow smoothly through the team, acting as the primary point of contact for incoming projects.
• Job Delegation to Associates: Distributing design tasks to team members based on their expertise and availability.
  Monitoring progress to ensure deadlines are met, and offering support where needed.
  Ensuring that designs align with company standards and customer specifications.
  
• Training for New Hires on LoopCAD Software: Providing training sessions to new team members on the LoopCAD software, ensuring they understand how to effectively use the software for hydronics design.
  Offering guidance and troubleshooting assistance for associates working with LoopCAD.
  Creating training materials and ensuring consistent learning opportunities to maintain proficiency across the team.
  
• Providing Customers with Expected Turnaround Times: Communicating with clients to give them clear and realistic expectations regarding design turnaround times.
  Managing client expectations by being proactive about timelines and any potential delays.
  Tracking project progress and updating clients as necessary.
  
• Gathering Information and Job Specifics: Collecting all necessary project details, specifications, and requirements from customers before beginning the design process.
  Collaborating with clients to understand their needs and providing guidance on system design options.
• Sales of Radiant Hydronics Systems:
• Promoting and selling radiant heating and cooling systems, ensuring the products meet the needs of commercial or residential clients.
• Educating customers on the benefits and applications of hydronic systems and boilers.
• Providing quotes, pricing, and recommendations based on customer requirements, ensuring a tailored solution for each project.
  
  

• Lead Shipping & Receiving Key Roles:

Managing Daily Operations:

• Overseeing the day-to-day activities of the shipping and receiving department to ensure that materials and products are handled efficiently and accurately.
• Monitoring the arrival of raw materials and outgoing shipments of finished glass products.
• Ensuring that incoming and outgoing shipments are properly documented, labeled, and processed for further handling.