Summary
Overview
Work History
Education
Skills
Skills Languages
Accomplishments
Timeline
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Aydin Perez

Hackettstown

Summary

Results-driven Product Specialist showcasing comprehensive background in product management and tactical market planning. Leveraged knowledge of customer needs to effectively manage and enhance product offerings while delivering innovative solutions. Demonstrated ability to build productive relationships, resolve complex issues and win customer loyalty.

Overview

7
7
years of professional experience

Work History

Product Specialist

Ray Catena Mercedes-Benz
Union
09.2024 - Current
  • Delivered personalized vehicle orientations for new owners, ensuring customers fully understood safety, technology, and luxury features.
  • Assisted the sales team throughout the sales cycle, including test drives, vehicle deliveries, and follow-up communication.
  • Coordinated transportation of vehicles between dealerships, handled pick-ups and deliveries, and ensured cars were showroom-ready.
  • Supported sales managers by preparing contracts, organizing vehicle documents, and maintaining accurate records.
  • Provided real-time solutions for customer concerns, strengthening dealership loyalty and repeat business.
  • Built strong client relationships by tailoring explanations to different learning styles, including families, professionals, and first-time buyers.
  • Collaborated with service and parts departments to ensure seamless customer handoffs and satisfaction.
  • Balanced multiple priorities in a fast-paced, high-volume luxury dealership environment while maintaining attention to detail.

Manager

Once Upon a Theme
Hackettstown
05.2019 - 09.2022
  • Supervised children's parties and events, including setup, hosting, and cleanup.
  • Managed employee schedules, processed payroll, and ensured smooth operations.
  • Provided customer service to parents and clients to create memorable experiences.
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.

Busser

Mattars Bistro
Hackettstown
06.2022 - 08.2022
  • Maintained dining area cleanliness and prepared tables for upcoming reservations.
  • Assisted servers by delivering bread, water, and courses to enhance guest experience.
  • Followed health and safety guidelines during food handling tasks.
  • Provided support to team members during peak service hours.
  • Organized and set up dining area for special events efficiently.

Server

Cedar Hill Grove Country Club
Livingston
02.2019 - 06.2019
  • Delivered food and beverages to members while maintaining a high standard of service.
  • Assisted with banquet events and ensured dining areas were properly set up and maintained.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Processed guest orders accurately using point-of-sale systems.

Education

Bachelor of Arts - Forensic Psychology, Criminal Justice

Kean University
Union, NJ
01.2026

High School Diploma -

Hackettstown High School
Hackettstown, NJ
06.2022

Skills

  • Customer Service & Relationship Building
  • Automotive Product Knowledge (Luxury/High-End Vehicles)
  • Sales & Delivery Support
  • Team Collaboration Across Departments
  • Time Management & Multitasking
  • High technical skills
  • Team collaboration
  • Time management
  • Product lifecycle management

Skills Languages

Customer Service & Relationship Building, Automotive Product Knowledge (Luxury/High-End Vehicles), Sales & Delivery Support, Team Collaboration Across Departments, Time Management & Multitasking, Fluent in English, Fluent in Spanish

Accomplishments

  • Recognized on the Dean’s List for academic excellence, 2024-2025
  • Awarded " Cougar's Climb to Success Scholarship" for outstanding academic performance

Timeline

Product Specialist

Ray Catena Mercedes-Benz
09.2024 - Current

Busser

Mattars Bistro
06.2022 - 08.2022

Manager

Once Upon a Theme
05.2019 - 09.2022

Server

Cedar Hill Grove Country Club
02.2019 - 06.2019

Bachelor of Arts - Forensic Psychology, Criminal Justice

Kean University

High School Diploma -

Hackettstown High School

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