Dylan McCoy
Amarillo
Summary
Management professional with history of meeting challenges in complex organizations that rely on collaborative skills to contribute to company growth and success. Proven track record of delivering results in fast-paced environments that have pockets of ambiguity. Stellar command with delivering results, win-win outcomes, and navigating cross-functional teams. Dedicated management professional with experience leading high-performing teams in a diverse and dynamic environment. Adept in developing and implementing service strategies tailored to customer needs, managing customer complaints, and driving customer satisfaction. Proven ability to identify and resolve service issues, streamline processes, and exceed organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Production Supervisor
Nestle
12.2023 - Current
- Oversaw production schedules to ensure timely completion of manufacturing targets.
- Trained and mentored team members on safety protocols and operational procedures.
- Implemented process improvements that enhanced productivity and reduced waste.
- Coordinated cross-functional teams to resolve production issues efficiently.
- Analyzed production data to identify trends and optimize workflows for efficiency.
- Conducted regular performance evaluations to foster employee development and engagement.
- Developed training programs aimed at improving team skills and operational knowledge.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
- Created an inclusive work culture that encouraged collaboration and open communication among staff members at all levels within the organization.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Troubleshot equipment to reduce service calls and downtime.
- Implemented policies and standard operating procedures for continuous improvement.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Swing Shift Supervisor
Lone star dairy LLC
08.2021 - 08.2023
- Created a comprehensive evaluation system that assessed the overall performance of each intern.
- Cultivated an environment conducive to learning through positive reinforcement methods.
- Prioritized projects and available resources, completing work on time, and within budget.
- Optimized assembly line layout for improved ergonomics, worker safety, and output rate.
- Maintained compliance with government regulations regarding workplace safety, environmental standards, and hazardous materials handling.
- Trained staff on safety procedures, quality standards, and equipment operation.
- Analyzed data to identify areas for improvement in productivity and quality control.
- Coached and motivated team members by providing appropriate training and growth opportunities.
- Established metrics-based performance evaluations for all personnel under my supervision.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Increased production and asset capacity, minimizing costs, and maintaining quality standards.
- Tracked and enforced quality control standards.
- Utilized effective problem-solving skills when addressing customer inquiries or resolving conflicts between employees.
- Ensured all personnel adhered to company policies and procedures at all times.
- Organized team-building exercises to foster collaboration among colleagues across departments.
- Trained new hires on safety protocols, job duties, and proper use of equipment.
- Collaborated with other departments on projects requiring cross-functional teams.
Production Operator
Plains dairy LLC
01.2018 - 08.2020
- Operated and maintained production machines to ensure safe, efficient operation.
- Detected and solved problems related to product quality and aesthetics.
- Collaborated with engineering and production teams to ensure successful production.
- Communicated effectively with team members to maximize productivity levels while adhering to safety protocols.
- Cleaned equipment and work area before, during, and after shift to promote sanitation.
- Trained new staff on machine operation and safety procedures.
Production Operator
Lone star dairy LLC
01.2014 - 01.2018
- Provided feedback on processes or equipment which could be improved upon or changed.
- Assessed potential risks associated with machine operation, taking appropriate action where necessary.
- Communicated effectively with colleagues in order to coordinate activities across multiple departments.
- Ensured compliance with company policies and procedures regarding safety standards and quality control measures.
- Maintained a safe and clean working environment, adhering to health and safety regulations.
- Operated production machinery to manufacture components according to specifications.
Education
High School Diploma -
Amarillo high school
Amarillo, Tx03.2012
Skills
- Continuous improvement
- Corrective Actions
- Interpersonal Communication Skills
- Team Mentoring
- Employee Relations
- Microsoft Excel
- Standard operating procedures
- Waste reduction
- Project management
- Performance Tracking and Evaluations
- Employee Coaching and Mentoring
Certification
- OSHA certificate
- State sealing certificate
LANGUAGES
English - Advanced
Timeline
Production Supervisor
Nestle
12.2023 - Current
Swing Shift Supervisor
Lone star dairy LLC
08.2021 - 08.2023
Production Operator
Plains dairy LLC
01.2018 - 08.2020
Production Operator
Lone star dairy LLC
01.2014 - 01.2018
High School Diploma -
Amarillo high school