Dylan Medina
Yorba Linda,CA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Wood Ranch BBQ & Grill Inc. Proven ability to thrive in high-pressure environments, effectively multitasking to enhance customer satisfaction and streamline operations. Committed to maintaining cleanliness and adhering to food safety standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Runner
Wood Ranch BBQ & Grill Inc.
Anaheim, CA
01.2025 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Cashier
Wood Ranch BBQ & Grill Inc.
Anaheim, CA
08.2022 - 01.2025
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
Silverware Roller
Wood Ranch BBQ & Grill Inc.
Anaheim, CA
07.2021 - 08.2022
- Maintain cleanliness and quality of silverware and linen.
- Allocated a fixed amount during each shift.
Education
Diploma
Canyon High School
Anaheim, CA06.2024
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Strong teamwork
- Customer service
- Effective multitasking
- Sense of urgency
- Problem-solving
- Flexible schedule
- Cash handling
- Restaurant etiquette
- Cleaning and sanitizing
- Safe food handling
- Cleanliness
Certification
Food Handlers Certificate
Alcohol Service Certificate
Sexual Harrassment Training
Timeline
Food Runner
Wood Ranch BBQ & Grill Inc.
01.2025 - Current
Cashier
Wood Ranch BBQ & Grill Inc.
08.2022 - 01.2025
Silverware Roller
Wood Ranch BBQ & Grill Inc.
07.2021 - 08.2022
Diploma
Canyon High School