Dylan MENSAH
Brockton,MA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
CVS Pharmacy
05.2021 - 08.2021
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Coach
Brockton Track Club
05.2017 - 09.2019
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Enforced discipline both on and off-field to lead team with highest personal standards.
- Taught players how to run specific game plays in order to build cohesive, structured team.
Refuse Collector
DPW
06.2018 - 08.2019
- Regularly compressed collected refuse and recyclables to maximize vehicle storage capacity.
- Dumped recyclable materials and discarded refuse at appropriate disposal sites.
- Crushed refuse and garbage when appropriate.
Education
High School Diploma -
Brockton High School
Brockton, MA07.2025
Data Analytcs
University of Massachusetts - Lowell
Lowell, MA05.2024
Skills
- Customer Needs Assessment
- Engaging with Diverse Customers
- Strong Communication and Interpersonal Skills
- Customer Service
- Building Customer Relationships and Loyalty
- Persuasive Selling
Four - Year STEM Program Brockton High
A four-year Brockton program aimed at helping students enter careers in science, technology, engineering and math is now recruiting eighth graders for participation next fall . STEM career program at Brockton High School is a partnership between Brockton Public Schools, the Brockton Area Workforce Investment Board, Jobs for the Future, Massasoit Community College and several area businesses.
Timeline
Retail Sales Associate
CVS Pharmacy
05.2021 - 08.2021
Refuse Collector
DPW
06.2018 - 08.2019
Coach
Brockton Track Club
05.2017 - 09.2019
High School Diploma -
Brockton High School
Data Analytcs
University of Massachusetts - Lowell
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