Dylan Mills
Mesa,AZ
Summary
Hardworking and driven with the capacity to learn and grow in team environments, follow instructions and ask questions if unsure on how to produce the correct outcome of the task. Experience and training in OSHA, including regulations and expectations. Nuclear security clearance involving highly technical tasks under time lines. Capable to adapt to new environments under pressure. Follows orders with the ability to learn and grow from leadership.
Overview
17
17
years of professional experience
Work History
Sales Manager
Arizona Firearms
01.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Electrical Apprentice
LLR Electric
01.2019 - 12.2020
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Terminated wiring and connected circuits with correct techniques.
- Repaired systems, replaced malfunctioning parts and supported electrical installations.
- Read and interpreted drawings to provide wiring layouts for new installations.
- Optimized work readiness with organized tools and spaces.
- Followed strict schedules to install and test 120/208 and 247/600 volt systems.
- Connected wires to circuit breakers, transformers or other components.
- Fabricated custom and replacement parts according to specifications, using hand tools.
- Installed 120/208 volt systems and 347/600 volt systems.
Sales Manager
Arizona Firearms
10.2016 - 12.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Electrical Apprentice
LLR Electric
01.2013 - 10.2016
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Optimized work readiness with organized tools and spaces.
- Spliced, joined and connected wire to accurately install new electrical systems.
- Terminated wiring and connected circuits with correct techniques.
- Followed strict schedules to install and test 120/208 and 247/600 volt systems.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Followed state and local building regulations based on National Electrical Code.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Installed ground leads and connected power cables to equipment.
- Examined electrical units for loose connections and broken insulation.
Team Leader
USMC Camp Lejuene
12.2006 - 12.2010
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Held weekly team meetings to inform team members on company news and updates.
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports detailing findings and recommendations.
- Trained, mentored, and evaluated team members for combat readiness.
- Deployed into hostile environments to overtake key geographical areas in order to clear main supply routes for resupply elements.
- Gather intelligence in heavily controlled ISIS cells for combat operations.
- maintain communications with air support in order to direct danger close fire missions.
Education
No Degree -
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
Phoenix, AZ01.2012
High School Diploma -
Red Mountain High School
Mesa, AZ05.2005
Skills
- Resolution-Oriented
- Operations
- Prospecting Skills
- Relationship Building
- Continuous Improvements
- Analytical Problem Solver
- Decisive
- Goals and Performance
- Positive and Upbeat
- Product Knowledge
- Verbal and Written Communication
Accomplishments
In my military career I was featured in a military documentary Battle For Marjiah as well as quoted in an interview that became part of a written novel by the name We Were Heros. I went to the Motorcycle Mechanics Institute where I graduated with a general mechanics certification. Over the last 10 years I have kept outstanding relationships with two companies to continue reliable work references. Started a small company that is maintaining a steady flow of revenue.
business owner for two years
Working for Arizona Firearms as a sales manager, I saw that customers needed holsters for specific firearms. Where they could not find these specific items. I then taught myself how to hand make custom kydex holsters for customers. Since the start of my operation, I have slowly become a reputable local source for custom quality handmade holsters, generating more sales for the dealer I have been managing. Also, developing skills in a new task and growing a positive additional income as a hobby.
Timeline
Sales Manager
Arizona Firearms
01.2021 - Current
Electrical Apprentice
LLR Electric
01.2019 - 12.2020
Sales Manager
Arizona Firearms
10.2016 - 12.2018
Electrical Apprentice
LLR Electric
01.2013 - 10.2016
Team Leader
USMC Camp Lejuene
12.2006 - 12.2010
No Degree -
Motorcycle Mechanics Institute A Div. of Universal Technical Institute
High School Diploma -
Red Mountain High School
Similar Profiles
Vina CurryVina Curry
Fingerprint Technician at SAFE Arizona Firearms EducationFingerprint Technician at SAFE Arizona Firearms Education
Sonya L. DyerSonya L. Dyer
Chief of Staff at Bureau of Alcohol, Tobacco, Firearms and ExplosiveChief of Staff at Bureau of Alcohol, Tobacco, Firearms and Explosive
Alexandre WoodAlexandre Wood
Senior Data Analyst at Canadian Firearms ProgramSenior Data Analyst at Canadian Firearms Program