Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Dylan Moore

Georgetown,KY

Summary

My name is Dylan Moore I’m 19 years old and have worked for the Holiday Inn Express of Middlesboro for a year and 3 months. I Grew up in a small town called bell county where I grew up working on a farm, I loved living on a farm, but I always wanted to do more in my life. I am currently enrolled at Southeast Community and Technical College to get my associate in science I begin my bachelor’s at Eastern Kentucky University in the upcoming fall semester. I plan to get my doctorate in optometry within the next 6 years. Outside of school and work I don’t have many hobbies they normally keep me busy with the time I do get I normally play basketball. I’m still in the process of moving down to Georgetown. My dad has lived here for the last 4 years so I’d visit pretty frequently. He also lives and works for some apartments, and he was able to get me a deal where I could stay in one for my schooling. My first job was at Holiday Inn Express of Middlesboro, and I really enjoyed it I don’t believe there is a better first job. I've always had really good people skills making someone laugh or smile is my main goal. One thing I’ve come to learn in life is the key to happiness is to make everyone else around u happy and they'll dwell the same upon you. I try to apply this with every guest interaction I have no matter if I’m checking them in or checking them out. Guest satisfactory is the most important aspect of being a front desk agent which is what I believe I am best at. I’m available first or second shift I’ve worked both and feel confident working either. I would be a really great fit for the front desk team.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Desk Agent

Holliday Inn Express
Middlesboro, KY
10.2022 - 01.2024
  • Answered phones, responded to inquiries, and took messages.
  • Promoted loyalty by signing customers up for rewards program and encouraged repeat stays through exceptional service.
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy.
  • Greeted, registered and assigned rooms to hotel or motel guests.

Education

Associate of Science -

Southeast Kentucky Community And Technical College
Middlesboro
05-2024

High School Diploma -

Bell County High School
Pineville, KY
05-2022

Skills

  • Room Assignments
  • Front Office Support
  • Hospitality Services
  • Guest Services
  • Customer Service

Certification

I am certified in CPR.

References

References available upon request.

Timeline

Front Desk Agent

Holliday Inn Express
10.2022 - 01.2024

Associate of Science -

Southeast Kentucky Community And Technical College

High School Diploma -

Bell County High School
Dylan Moore