Summary
Overview
Work History
Education
Skills
Timeline
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Dylan Patrick

Billings,MT

Summary

Dynamic Assistant Manager at Dominos with a proven track record in team leadership and customer service excellence. Enhanced operational efficiency through process improvements and staff training, resulting in increased customer satisfaction. Skilled in money handling and conflict resolution, fostering a collaborative work environment that drives performance and loyalty.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Dominos
12.2024 - 11.2025
  • Trained new staff on operational procedures and customer service standards to enhance team performance.
  • Assisted in inventory management to ensure optimal stock levels and reduce waste.
  • Implemented process improvements that streamlined workflow and increased overall efficiency.
  • Conducted performance evaluations to identify areas for staff development and training.
  • Resolved customer complaints effectively, ensuring satisfaction and loyalty.
  • Maintained compliance with safety regulations, promoting a secure workplace for employees and customers.
  • Prepared daily financial reports to track sales and identify trends for better decision-making.
  • Led team meetings to communicate goals, provide feedback, and encourage collaboration.
  • Monitored staff performance regularly, offering constructive feedback to enhance productivity.
  • Executed staff scheduling to ensure adequate coverage during peak hours and special events.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.

Warehouse Worker

Amazon
08.2023 - 12.2024
  • Operated pallet jacks and forklifts to efficiently move goods throughout the warehouse.
  • Assisted in stock replenishment by restocking shelves and organizing inventory.
  • Handled order fulfillment by accurately picking and packing items for shipment.
  • Participated in team collaboration to optimize workflow and enhance productivity.
  • Maintained quality control by inspecting products for defects before shipping.
  • Supported shipping coordination by preparing shipping documentation and labels.
  • Collaborated with team members to meet daily operational targets and deadlines.

Warehouse Worker

Popsicle Factory
04.2020 - 07.2022

Operated machines to run the Popsicle factory and

  • Executed safety compliance measures by following protocols and reporting hazards.
  • Monitored inventory levels and reported discrepancies to management for resolution.
  • Implemented efficient material handling techniques to reduce damage and waste.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.

Education

High School Diploma - Mainly Marketing

Woods Cross High
Woods Cross, UT
05.2023

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Staff management
  • Workload management
  • Conflict resolution
  • Team building
  • Employee scheduling
  • Customer relationship management (CRM)
  • Staff development

Timeline

Assistant Manager

Dominos
12.2024 - 11.2025

Warehouse Worker

Amazon
08.2023 - 12.2024

Warehouse Worker

Popsicle Factory
04.2020 - 07.2022

High School Diploma - Mainly Marketing

Woods Cross High