Dylan Piatak
Brunswick
Summary
service standards across various roles. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of sociology.
Overview
2
2
years of professional experience
Work History
Front Desk
UXL Fitness
05.2024 - Current
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
Team Member
Clean Express Auto Wash
09.2023 - 05.2024
- Improved customer satisfaction by providing efficient and thorough car wash services.
- Provided support for various duties including vacuuming interiors, cleaning windows, and applying tire shine when needed to meet demand or cover shifts for absent team members.
- Maintained positive relationships with returning customers through friendly interactions while efficiently processing transactions at the kiosk.
Busser
Timber Lodge Steakhouse
08.2022 - 09.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Grounds Crew Worker
Pleasant Valley Country Club
04.2023 - 08.2023
- Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
- Supported successful golf tournaments by preparing the course for optimal playing conditions during events.
- Conducted regular inspections of equipment to ensure proper function, reducing downtime due to malfunctions or necessary repairs.
Education
High School Diploma -
Brunswick Highschool
Brunswick Ohio05.2024
Skills
- Team player mentality
- Reliability and punctuality
- Patience and composure
- Customer Service
- Training and mentoring
Timeline
Front Desk
UXL Fitness
05.2024 - Current
Team Member
Clean Express Auto Wash
09.2023 - 05.2024
Grounds Crew Worker
Pleasant Valley Country Club
04.2023 - 08.2023
Busser
Timber Lodge Steakhouse
08.2022 - 09.2023
High School Diploma -
Brunswick Highschool
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