Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DYLAN P. MORRELL

Plainville,CT

Summary

Driven and detail-oriented professional with a proven track record in leadership, customer service, and brand development. Known for thriving under pressure and delivering results, I bring a unique blend of creativity, strategic thinking, and interpersonal skills. Seeking a full-time opportunity to contribute meaningfully to a dynamic team, demonstrate my capabilities, and make a lasting impact on both the company and its customers.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Representative

Brescome Barton
02.2025 - 09.2025
  • Built and maintained strong client relationships
  • Delivered exceptional customer service and resolved issues efficiently
  • Negotiated and closed deals, consistently exceeding sales targets
  • Managed financial transactions including check collection and deposits
  • Stayed current on market trends and product knowledge

Manager

Worldwide Wine & Spirits
Southington, CT
05.2022 - 02.2025
  • Delivered personalized customer service in compliance with liquor laws
  • Managed inventory, ordering, and product rotation
  • Designed and executed engaging product displays
  • Selected exclusive single barrel bourbons and whiskeys
  • Created social media content to boost brand visibility

EXCL Mentor

Farmington Board of Education
Farmington, CT
10.2018 - 03.2020
  • Designed and led afterschool programs for children aged 6–10
  • Provided engaging and safe care environments
  • Contributed to the launch of the school’s first EXCL Leadership Program

Brand Ambassador

American Eagle Outfitters
Farmington, CT
12.2018 - 03.2019
  • Educated customers on product features and styling
  • Adapted to various roles including sales floor, cashier, fitting room, and stock
  • Resolved customer concerns with professionalism and empathy

Education

Bachelor of Arts - Criminal Justice

Lasell University
Newton, MA
08.2022

Skills

  • Leadership & Team Collaboration
  • Conflict Resolution & Problem Solving
  • Customer Service Excellence
  • Youth Program Development
  • Retail Merchandising & Product Display
  • Social Media & Content Creation
  • Beverage Industry Expertise (Wine, Spirits, Beer, Sake)
  • Strong Written & Verbal Communication

Certification

WSET Level 1: Beer, Sake, Wine

Timeline

Sales Representative

Brescome Barton
02.2025 - 09.2025

Manager

Worldwide Wine & Spirits
05.2022 - 02.2025

Brand Ambassador

American Eagle Outfitters
12.2018 - 03.2019

EXCL Mentor

Farmington Board of Education
10.2018 - 03.2020

Bachelor of Arts - Criminal Justice

Lasell University

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