Dylan Popovski
Rochester Hills,MI
Summary
Dependable support staff providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Food Runner
City Tavern
08.2022 - 08.2023
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Education
Bachelor of Arts - Finance
Michigan State University
East Lansing, MI06.2027
Skills
- Order Verification
- Server Support
- Supply Restocking
- Safe Food Handling
- Table Bussing
- Problem-Solving
- Attention to Detail
- Sense of Urgency
- Strong Teamwork
Timeline
Food Runner
City Tavern
08.2022 - 08.2023
Bachelor of Arts - Finance
Michigan State University
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