Dylan Reichl
Loudonville
Summary
Adaptable team player with a background in hospitality and coaching. Known for strong multitasking abilities and commitment to maintaining high standards of service and safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Schuyler Meadows Country Club
Loudonville, NY
05.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted with food and beverage preparation, ensuring quality and presentation standards.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Collaborated with kitchen staff to ensure timely delivery of orders to guests.
- Adapted quickly to changing priorities during peak service hours, enhancing team efficiency.
- Processed customer payments accurately using point-of-sale systems.
- Resolved guest inquiries and concerns promptly, improving overall satisfaction levels.
- Supported training of new staff on service protocols and menu knowledge.
- Maintained cleanliness in the dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Supervised the setup of banquet food stations and coordinated service to multiple dining areas.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Head Swim Team Coach
Schuyler Meadows Country Club
Loudonville, NY
06.2024 - Current
- Developed and implemented training programs to enhance swimmer performance and technique.
- Coordinated swim meets, managing schedules, logistics, and athlete participation.
- Mentored assistant coaches, fostering professional growth and team cohesion.
- Analyzed performance data to adjust training strategies for optimal results.
- Collaborated with club management to align swim team initiatives with organizational goals.
- Taught daily swim instruction to students of varying ages and skill levels.
- Took notes on the strengths and weaknesses of each child in class to track progress.
Lifeguard
Schuyler Meadows Country Club
Loudonville, NY
05.2021 - 06.2025
- Monitored pool activities to ensure safety and compliance with club regulations.
- Responded promptly to emergencies, executing first aid and rescue techniques effectively.
- Trained junior lifeguards in safety protocols and emergency response procedures.
- Conducted regular inspections of pool facilities, identifying hazards and recommending improvements.
- Responded to emergency situations in a timely, efficient manner.
- Prevented accidents through regular equipment inspections and maintenance.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Education
Bachelor of Science - Health Sciences
Saint Michael's College
Burlington, VT05.2028
High School Diploma -
Shaker High School
Latham, NY06.2024
Bachelor of Science - Public Health
Saint Michael's College
Burlington, VT05.2028
Skills
- Strong multitasking
- Professional appearance
- Memory retention
- Handling complaints
- Salesmanship
- Wine pairing
- Strong communicator
- Lifeguard certification
- First aid
- Public safety
- Conflict resolution
- Motivational techniques
- Technical skill instruction
Certification
- Lifeguard Training - Yearly since 2021
- CPR Training - Yearly since 2021
Languages
Spanish
Native or Bilingual
ASL
Limited Working
Timeline
Wait Staff Member
Schuyler Meadows Country Club
05.2025 - Current
Head Swim Team Coach
Schuyler Meadows Country Club
06.2024 - Current
Lifeguard
Schuyler Meadows Country Club
05.2021 - 06.2025
Bachelor of Science - Health Sciences
Saint Michael's College
High School Diploma -
Shaker High School
Bachelor of Science - Public Health
Saint Michael's College