DYLAN RIVERA
NEW YORK,NEW YORK
Summary
Dynamic property management professional with a proven track record at The Olnick Organization, excelling in resident engagement and operational efficiency. Skilled in Yardi and conflict resolution, I successfully enhanced community satisfaction through innovative events and streamlined processes, ensuring compliance and timely apartment readiness for new residents.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
The Olnick Organization
12.2023 - 11.2024
- Managed operations for two luxury condominiums: The Beach and The Ellipse, ensuring a high level of resident satisfaction.
- Assisted in the daily operations of three residential properties, totaling 708 units.
- Engaged with residents through events like the "Ice Cream Social," enhancing community involvement and satisfaction.
- Utilized property management software, including Yardi, Asana, and HappyCo, to track resident requests, maintenance turns, process ledger inquiries, arrear reports, and payable invoices.
- Coordinated apartment turns, overseeing all contracting work, and ensuring units were ready for new residents within 7 days.
- Ensured compliance with court stipulations, HPD violations, and Local Law 11 projects.
Property Administrator
Beam Living / Blackstone Portfolio Company
08.2022 - 12.2023
- Conducted daily walkthroughs of a 900-unit building, ensuring operational efficiency and assisting maintenance staff with issues.
- Managed resident maintenance requests, amenity reservations, and delinquency tracking through Yardi, Lattice, Asana, and Office 365.
- Provided ongoing support to residents regarding online payments, billing inquiries, and charge disputes.
Executive Business Partner / Recruiter
YMY/System & Solution
11.2019 - 08.2022
- Assisted with full-cycle recruitment and staffing needs for YMY and S&S.
- Coordinated H1-B visa processes and international recruitment efforts.
- Drafted job descriptions, offer letters, and managed virtual and in-person interviews.
- Worked closely with senior management to provide weekly updates and support operational needs using RACI charts.
Executive Assistant
Uniworld Group Inc
02.2019 - 11.2019
- Managed executive-level administrative tasks, including complex travel coordination and calendar management for senior VPs.
- Created business development presentations and managed communications with both internal and external stakeholders.
- Maintained office supplies and processed expense reimbursements in accordance with company policies.
Education
Bachelor of Arts - English
Binghamton University
Skills
- Microsoft Office
- Word
- Excel
- PowerPoint
- Yardi
- Asana
- Office 365
- Communication
- Interpersonal skills
- Organizational skills
- Writing
- Documentation
- Property management systems
- Resident relations
- Conflict resolution
- Resident engagement
- Operational efficiency
- Event planning
- Compliance enforcement
References
Available upon Request
Timeline
Assistant Property Manager
The Olnick Organization
12.2023 - 11.2024
Property Administrator
Beam Living / Blackstone Portfolio Company
08.2022 - 12.2023
Executive Business Partner / Recruiter
YMY/System & Solution
11.2019 - 08.2022
Executive Assistant
Uniworld Group Inc
02.2019 - 11.2019
Bachelor of Arts - English
Binghamton University