Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Shaffer

Allentown,PA

Summary

Dynamic professional with proven sales experience and an ability to build rapport demonstrated at Best Buy and Five Guys through expert product knowledge that significantly increased sales. Skilled in customer service and persuasive techniques, proficient at creating relationships, and enhancing brand awareness. Achieves high customer satisfaction by leveraging promotional understanding and relationship-building skills. Works well with a diverse group of team members thanks to experience in multiple different industries.

Overview

2
2
years of professional experience

Work History

Sales Advisor

Best Buy
07.2024 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Car Wash Attendant

Kuhnsville Car Wash
04.2024 - 07.2024
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.

Fry Cook

Five Guys
12.2022 - 03.2024
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Cleaned, stocked, and restocked workstations.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Communicated closely with servers to fully understand customers' orders.

Education

BBA - Sports Management

Temple University
Philadelphia, PA
05.2028

High School Diploma -

Parkland High School
Allentown, PA
06.2024

Skills

  • Sales experience
  • Customer service experience
  • Brand Awareness
  • Building rapport
  • Persuasion techniques
  • Promotional understanding

Timeline

Sales Advisor

Best Buy
07.2024 - Current

Car Wash Attendant

Kuhnsville Car Wash
04.2024 - 07.2024

Fry Cook

Five Guys
12.2022 - 03.2024

BBA - Sports Management

Temple University

High School Diploma -

Parkland High School
Dylan Shaffer