Dylan Smith
Danville,IL
Summary
Dependable helper bringing personal tools. Have reliable transportation and an interest in learning the craft. Competent with the use of hand and power tools.
Overview
10
10
years of professional experience
Work History
Supervisor
Byerly Tent Rental
01.2018 - 05.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety.
Sales Representative
NAPA Auto Parts - Genuine Parts
01.2016 - 01.2018
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Integrated Pest Management Technician
Terminix
01.2013 - 01.2016
- Educated and advised customers on preventive measures to reduce pest infestations.
- Complied with safety guidelines and regulations with during pest control processes.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Drove to customer residences and places of business to inspect for pests.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Inspected commercial and residential buildings and structures for pest issues.
Education
No Degree - HVAC
Danville Area Community College
Danville, IL08.2024
High School Diploma -
Danville High School Danville, IL
Danville, IL05.2010
Skills
- Business Administration
- Predictive and Preventive Maintenance
- Retail Effectiveness
- Motivating Performers
- Leadership
- Safe Work Methods
- Tool Preparation
- Heavy Duty Machinery
- Basic Hand Tools
- Power Tools
Timeline
Supervisor
Byerly Tent Rental
01.2018 - 05.2023
Sales Representative
NAPA Auto Parts - Genuine Parts
01.2016 - 01.2018
Integrated Pest Management Technician
Terminix
01.2013 - 01.2016
No Degree - HVAC
Danville Area Community College
High School Diploma -
Danville High School Danville, IL