Dylan Smothers
San Antonio,TX
Summary
Dynamic Supervisor at Nextier with a proven track record in enhancing team productivity and customer satisfaction. Skilled in training and mentoring, I leverage complex problem-solving abilities to foster collaboration and achieve organizational goals. Committed to excellence, I lead by example and prioritize staff development to drive success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Nextier
02.2025 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Lead Operator
Calfrac Well Services
08.2021 - 01.2025
- Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement.
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
- Supported management decision-making by compiling operational and production data into daily logs.
- Completed various testing procedures for optimum work performance.
- Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
Sales Associate
Certified Labs
12.2020 - 08.2021
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Associate Of General Studies -
The Woodlands High School
The Woodlands, TX06.2006
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Accomplishments
Successfuly increased production in oil and gas industry. I was quickly promoted to supervisory roles in my last two oil and gas careers
Certification
Class A licenses with tank and hazmat endorsement.
Timeline
Supervisor
Nextier
02.2025 - Current
Lead Operator
Calfrac Well Services
08.2021 - 01.2025
Sales Associate
Certified Labs
12.2020 - 08.2021
Associate Of General Studies -
The Woodlands High School
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