Dylan Stephens
Albuquerque,NM
Summary
Reliable employee offering strong multitasking, problem-solving and communication skills, as well as strengths in customer service. Successful at giving customers positive experiences to drive loyalty and repeat business.
Overview
1
1
year of professional experience
Work History
Food and Beverage Cashier/Server
Eagle's Nest (Eldorado DECA Store)
08.2022 - Current
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Streamlined the ordering process for increased accuracy and reduced wait times.
- Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for customers.
- Upheld proper food handling safety standards to ensure a healthy dining experience for guests.
- Handled cash transactions accurately, minimizing discrepancies and safeguarding company assets.
Scorekeeper
International Indoor Soccer Arena
07.2023 - 12.2023
- Checked players in and verified registration status.
- Communicated with referees, managers, and team captains to ensure proper recording of scores.
- Improved efficiency in score tracking by implementing and maintaining a well-organized system for logging data.
- Contributed to fair gameplay by promptly addressing any inquiries or concerns regarding scores from players, coaches, or officials.
- Performed closing duties which included, cleaning the facility, logging lost-and-found items, returning equipment, and locking doors.
Education
College Prep
Eldorado High School
Albuquerque, NM05.2025
Skills
- Social Perceptiveness
- Food Handling and Safety
- Cleaning and Sanitizing
- Guest Inquiries
- Verbal and Written Communication
- Cash Drawer Management
Languages
Italian
Timeline
Scorekeeper
International Indoor Soccer Arena
07.2023 - 12.2023
Food and Beverage Cashier/Server
Eagle's Nest (Eldorado DECA Store)
08.2022 - Current
College Prep
Eldorado High School
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