Dylan Stokes
Washington
Summary
Organized, goal-driven and hardworking service professional with over 8 years of serving experience and 11 years in the hospitality industry alone. Very adaptable with a knack for hands on learning and an intermediate liquor and wine knowledge.
Overview
6
6
years of professional experience
Work History
Server
Unconventional Diner
05.2023 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items, and recorded order information.
Server/Trainer Coordinator
Founding Farmers
08.2021 - 05.2023
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
Server/Banquet Server/Captain
Ruth's Chris Steakhouse
01.2020 - 11.2021
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Server/Bartender
Busboys And Poets
12.2018 - 01.2020
- Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked guests' identification before serving alcoholic beverages.
- Kept bar presentable and well-stocked to meet customer needs.
Server
Bens Next Door
08.2017 - 10.2018
- Provided friendly and attentive service.
- Anticipated guest needs and provided proactive service.
Education
Bachelor of Arts -
Howard University
Washington, DCHigh School Diploma -
Lewisville High School
Lewisville, TX2016
Skills
Cash handling expert
Personable
Multitasker
Innovative
Extensive food knowledge Thrives in fast-paced environment
Hands-on learner
Up-selling capability
Collaborative/ works well with others
2 years of Server experience
Developing alcohol knowledge
Accomplishments
Award-winning prose performer (National Forensics League & Texas Forensics Association)
Award-winning orator and speaker (National Forensics League)
Timeline
Server
Unconventional Diner
05.2023 - Current
Server/Trainer Coordinator
Founding Farmers
08.2021 - 05.2023
Server/Banquet Server/Captain
Ruth's Chris Steakhouse
01.2020 - 11.2021
Server/Bartender
Busboys And Poets
12.2018 - 01.2020
Server
Bens Next Door
08.2017 - 10.2018
Bachelor of Arts -
Howard University
High School Diploma -
Lewisville High School
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