Dylan Stuart Garcia
Katy
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
3
3
years of professional experience
Work History
Deli clerk
Costco
Bunker hill Houston, Texas
07.2024 - Current
- Maintained compliance with safety standards and protocols to protect team members and customers.
- Educated customers on product features and promotions, resulting in increased sales of specialty items.
- Implemented food safety procedures in compliance with health regulations to maintain product quality.
- Collaborated with team members to manage inventory levels and ensure timely restocking of popular items.
- Operated slicing machines and other equipment safely and efficiently to prepare various meats and cheeses.
- Maintained cleanliness and organization of the deli area to ensure a welcoming environment for customers.
- Provided exceptional customer service by assisting customers with product selection and inquiries.
Barista
Target
Katy, Texas
06.2023 - 05.2024
- Trained new baristas in beverage preparation techniques and customer service standards, enhancing team productivity.
- Collaborated with team members to maintain clean and organized work environment.
- Retained knowledge of menu items to assist customers with beverage selections.
- Cleaned prep areas and replenished supplies to maintain safe and healthy work environment.
- Fulfilled orders to exact customer specifications for optimum satisfaction.
- Addressed and resolved customer issues to promote satisfaction.
- Prepared beverages with speed and accuracy to minimize customer wait times.
- Followed money handling guidelines to verify check total, monitor tip disbursement and manage cash drawer.
- Cleaned and sanitized work areas and utensils.
- Demonstrated knowledge of various brewing methods, bean types, and flavor profiles when assisting customers with selections.
- Offered samples of new menu items or promotional offerings to encourage sales.
- Utilized time management skills to multitask efficiently during busy periods without sacrificing quality or customer service.
- Greeted customers warmly and engaged in friendly conversation while taking their orders.
- Assisted in training new baristas on proper techniques for making beverages and operating equipment.
- Maintained cleanliness and organization of work area, adhering to health and safety guidelines.
- Checked dining area frequently to take care of spills, collect discarded items and wipe down tables.
- Satisfied customers consistently, quickly meeting needs with knowledgeable service.
Education
Non-Degree Program - Cyber security
Lone star college Cy fair
Houston, United States01.2024
High School Diploma - undefined
Cypress Park High School
Katy, United States01.2022
Skills
- Critical thinking
- Customer Engagement
- Team Collaboration
- Communication
- Product Knowledge
- Food Safety
- Data analysis
- Physical Stamina
- Vehicle Driving
- Time Management
- Problem Solving
- Organizational Skills
- Adaptability and Flexibility
- Safety Procedures
- Attention to Detail
- Teamwork and Collaboration
- Customer Service
- Multitasking
- Decision Making
- Cash Handling
- POS Systems
- Menu Memorization
- Food Running
- Safe Food Handling
- Menu knowledge
- Team Player
- Inventory management
Languages
Spanish - Native
English - Native
Interests
Interests include health care, animals, and technology
Timeline
Deli clerk
Costco
07.2024 - Current
Barista
Target
06.2023 - 05.2024
Non-Degree Program - Cyber security
Lone star college Cy fair
High School Diploma - undefined
Cypress Park High School